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Skills

  • Workflow management
  • Advanced problem solving abilities
  • Data mining
  • Valuation specialist
  • Inventory management
  • Accounts payable/receivable
  • Computer literate
  • CRM Systems
  • Business Strategy
  • Credit and collections

Work Experiences

  • Aided the management team in developing and establishing a welcoming environment for crew members to air their grievances.
  • Helped plan software and system testing efforts for standard and procedure.
  • Evaluated the impact of current metric business processes on users and stakeholders, as well as potential improvement areas.
  • Evaluated the strategic implications of business intelligence data for program and initiative areas.
  • Collaborated closely with members of the software development and testing teams to design and develop robust method solutions that met client functional, scalability, and performance requirements.
  • Increased annual revenue by 12% by recommending improvements in process efficiency.
  • Sourced and interviewed candidates for management to assess their suitability and readiness for the position.
  • Was in charge of training back-up associates and leading crew members in managing storefront operations.
  • Created initiative and process reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Presented operations with progress and updates at key points in the project's development.

Summaries

  • Personable business professional with a 7-year track record in financial roles in large, fast-paced corporations.
  • Experienced Management Consultant with a thorough understanding of process business operations, requirements, and best practices.
  • Product marketing, operations, strategic alliances, and account management graduate with a proven track record.
  • Quickly grasps business priorities in order to determine the most appropriate personnel and IT solutions.
  • Dedicated to providing high-quality services and products.
  • Bringing 18 years of industry experience to Vantage, and ready to take on a challenging, growth-oriented role.
  • Business Analyst with the technical expertise and business acumen to translate business requirements and objectives into scalable, highly resilient, and successful system solutions.
  • Effective coach and mentor who is dedicated to leading gifted teams.
  • Night Manager who is capable of leading and motivating a store team of 15 as well as managing store stock levels.
  • Organizational, project management, and leadership abilities are exceptional.

Accomplishments

  • Installed a paperless reporting structure for the night shift, reducing administrative task time by 63% and improving data accuracy.
  • Collaborated with team of 16 in the development of method.
  • Achieved a 21% increase in productivity during night shifts by streamlining job roles and workflows among the team.
  • Revised night shift security protocols, ensuring compliance with method standards and minimizing incidents by 41%.
  • Optimized workflow continuity by implementing a shift overlap period, reducing disruptions during shift transitions by 14 hours.
  • Enhanced communication between night and day shift teams, improving cross-shift coordination by establishing effective data-sharing processes.
  • Addressed staffing shortages during night shifts by creating contingency staffing plans, maintaining operational uptime at 34% availability.
  • Client Interface: Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
  • Reduced staff overtime expenses by 44% through effective night shift scheduling, balancing workload and team availability.
  • Metric Increased sales by 12% and web traffic to over 11 unique daily visitors.

Affiliations

  • American Society of Safety Professionals (ASSP)
  • Project Management Institute (PMI) - Operations Focus Group
  • American Medical Informatics Association
  • Project Management Institute
  • Certified Professional Supply Chain Manager (CPSM) Certification
  • Night Shift Workers Health & Safety Professional Network
  • Certified Employee Relations Specialist Program
  • Association for Computing Machinery
  • Toastmasters
  • International Warehouse Logistics Association (IWLA)

Certifications

  • Certified Public Accountant (CPA)
  • Employee Engagement and Motivation Certification
  • Certified Hazardous Materials Manager (CHMM)
  • Certified Public Accountant
  • Certified Risk and Crisis Management Professional
  • Certified Professional in Risk Management (CPRM)
  • First Aid/CPR/AED Certified Beacon Labs
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Facility Manager (CFM) Beacon Labs
  • First Aid/CPR Certified

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