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Skills

  • Compliance with medical coding standards (ICD-10, CPT)
  • Staff leadership and development
  • Clinical workflow optimization
  • Trauma recovery
  • Intravenous therapy
  • Oxygen saturation standards
  • Conflict Resolution and Team Mediation
  • Clinical policy and protocol development
  • Healthcare marketing and public relation skills
  • Health informatics and data-driven decision making

Work Experiences

  • Observed and reported on the patient's condition, progress, and medication side effects to accurately document updates.
  • Authored detailed clinical protocols for process therapies.
  • Advocated for patients in my care and implemented prescribed treatment strategies using firsthand knowledge and clinical expertise.
  • Led a successful 9-person team of registered nurses, licensed practical nurses, and ancillary staff.
  • Conducted ongoing assessments to assess mental health needs and collaborated with a multidisciplinary team to create, implement, manage, and modify individualized care plans.
  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Took part in educational activities such as the implementation of evidence-based practice projects, nursing competency development, and nursing simulation activities.
  • Prepared blood, tissue, and other laboratory specimens for testing in the lab.
  • Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns.
  • Collaborated with IT on EHR transition.

Summaries

  • Proven leader with a track record of successfully uniting and guiding nursing teams toward patient care goals, increased satisfaction, and the continuous implementation of widespread healthcare system initiatives.
  • Successfully led unit-based groups to improve care delivery and patient satisfaction.
  • Accomplished in healthcare change management.
  • Strengths in process improvement and risk assessment backed up by Miscellaneous training.
  • Achieved 42% reductions on key supplies.
  • In fast-paced emergency medicine settings, prioritizes clinical and operational tasks.
  • Achieved success in 2023.
  • Achieved a 64% rise in positive reviews over 2019.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Documented and resolved initiative which led to program.
  • Implemented a patient satisfaction improvement program that resulted in a 56% increase in positive feedback over 2018 year.
  • Reduced ER triage time by 57% through targeted staff training and process streamlining.
  • Piloted an evidence-based care protocol resulting in a 37% improvement in patient outcomes within the operations unit.
  • Managed a budget of 16, achieving operational cost savings of 26% while maintaining care quality.
  • Chaired the patient safety committee, resulting in implementing policies that decreased fall incidents by 42%.
  • Led strategic initiative to boost nurse retention, reducing vacancy rates by 79% across the past year.
  • Transferred paper-based documentation to EHR across multiple departments, leading to a 77% improvement in charting efficiency.
  • Reduced overtime costs by 43% through effective scheduling and resource allocation strategies.
  • Implemented a clinical performance dashboard that increased visibility into patient outcomes by 64%, aiding decision-making.

Affiliations

  • Society of Women Engineers
  • Academy of Medical-Surgical Nurses (AMSN)
  • American Association of Nurse Leaders (AANL)
  • Rotary International
  • American Nurses Association (ANA)
  • Healthcare Information and Management Systems Society (HIMSS)
  • Association for Nursing Professional Development (ANPD)
  • Toastmasters
  • National Association of Healthcare Quality (NAHQ)
  • Association of Information Technology Professionals

Certifications

  • Certified Pediatric Emergency Nurse (CPEN)
  • CompTIA Network+
  • Certified Public Accountant
  • Certified Nurse Manager and Leader (CNML)
  • Doctorate of Nursing Practice (DNP)
  • Surgical Services Manager Certificate (SSMC) Harbor & Co.
  • Certified Healthcare Access Manager (CHAM)
  • Project Management Professional (PMP) Certification
  • Board Certification in Emergency Nursing (BCEN)
  • Microsoft Certified Systems Engineer (MCSE)

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