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Skills

  • Wellness services
  • Patient engagement strategy
  • Stakeholder relationship management
  • Clinical workflow automation
  • Cross-functional team communication
  • Patient adherence management
  • Drug inventory management
  • Training and development
  • Project oversight
  • Medication dispensing

Work Experiences

  • Achieved results in 18 months.
  • Achieved a 76% improvement in audit compliance scores.
  • Assembled and led a crisis response team.
  • Coordinated accreditation initiatives ensuring all psychiatry services met and exceeded process standards, leading to a successful re-certification.
  • Achieved results within 14 weeks.
  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Coordinated multidisciplinary treatment plans.
  • Achieved a 73% decrease in claim denials.
  • Collaborated with pharmaceutical companies.
  • Created fatigue prevention workshops for psychiatry staff, improving job satisfaction by 29% across 3 clinics.

Summaries

  • Accomplished Psychiatry Specialty Manager.
  • Achieved a 47% improvement.
  • With more than 11 years of experience managing operations in patient-centered medical offices, this professional is highly skilled and enthusiastic.
  • Boosted clinical operations at 18 clinics.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Exceptional communicator and proven problem solver.
  • Professional with experience in recruiting, training, and managing employees to provide exceptional resident services in the healthcare industry.
  • Collaborated with external mental health organizations.

Accomplishments

  • Spearheaded the integration of data-driven decision-making across psychiatric departments, boosting efficiency by 80%.
  • Created personalized performance improvement plans for psychiatric units, which led to 26% enhanced patient adherence to care plans.
  • Optimized the onboarding process for new psychiatrists, reducing acclimation time by 3% over a the past year.
  • Directly managed a psychiatric service line, ensuring alignment with industry standards and realizing a 60% improvement in budget utilization.
  • Coordinated cross-disciplinary meetings aimed at performance improvements, resulting in a 16% increase in staff satisfaction.
  • Managed a departmental budget of $14 for psychiatric services, achieving cost savings of 84% in resource allocation.
  • Documented and resolved category which led to metric.
  • Acted as a primary liaison between psychiatric departments and other medical units, reducing communication errors by 72% and improving coordination.
  • Trained staff on the effective use of crisis-de-escalation techniques, reducing violent incidents by 55%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association of Information Technology Professionals
  • Freemason
  • International Council of Nurses
  • Society of Human Resource Management
  • Society of Consulting Psychologists - Division 13 of the APA
  • Behavioral Health and Telehealth Leadership Roundtable
  • Society of Women Engineers
  • American Group Psychotherapy Association (AGPA)
  • American Psychiatric Association (APA)
  • Society for Personality Assessment (SPA)

Certifications

  • CompTIA A+ Technician
  • National Commission for Certifying Agencies (NCCA) Accredited Certification in Mental Health
  • Certified Professional in Healthcare Quality (CPHQ)
  • Certified Business Analysis Professional (CBAP)
  • Certified Health Data Analyst (CHDA)
  • Certified Clinical Mental Health Counselor (CCMHC)
  • Psychotropic Medication Specialist Certification
  • Certified in Healthcare Compliance (CHC)
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)

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