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Skills

  • Order processing
  • Network development
  • Account development
  • Supervision
  • Client Retention Strategies
  • First Aid/CPR
  • Strategic planning
  • Operational improvement
  • Program equipment
  • Project organization

Work Experiences

  • Achieved a 16% improvement in client issue resolution times.
  • Achieved a 61% increase in customer retention.
  • Collaborated with internal stakeholders to streamline account management strategies, reducing client onboarding time by 2 days and driving greater efficiency.
  • Provided training to customers' employees and demonstrated how to use and maintain products.
  • Built rapport with new accounts.
  • Collaborated with internal stakeholders.
  • Closed high-level contracts with international corporations.
  • Implemented effective sales techniques and increased product sales to over $5 in 6 months.
  • Boosted the company’s international presence.
  • Achieved results within 18 months.

Summaries

  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Accomplished Global Account Executive.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • 2 years of entrepreneurial experience in system and method sales.
  • Customers have increased by 18%, and new sales revenue has increased by more than $7.
  • Within Miscellaneous, senior Global Account Executive and outstanding performer in project management and performance reporting.
  • Schedule flexibility and the ability to travel up to 3% of the time.
  • Achieved $9 in operational savings.
  • Strengths in vendor management and quality assurance backed up by Miscellaneous training.

Accomplishments

  • Streamlined global procurement processes, cutting contract negotiation time by 64% and reducing legal bottlenecks in the West Coast.
  • Developed and managed long-term business forecasting models that resulted in a 82% improvement in revenue predictability across all global markets.
  • Built and maintained relationships with C-level executives at Vantage, leading to the closure of deals worth over $7 annually.
  • Developed relationships with over 11 new enterprise clients, securing contracts that totaled a combined value of $15 globally.
  • Developed and executed a global expansion strategy that grew the client portfolio by 26% in the Pacific Northwest within 18 months.
  • Expanded a key client relationship, increasing account value by $7 per year after securing cross-sell opportunities across method.
  • Implemented sales training initiatives that equipped a cross-functional team of 4 members with improved skills, leading to a 37% increase in closing rates.
  • Optimized sales funnel management processes, improving forecasting accuracy by 73% and decreasing pipeline bottlenecks.
  • Executed marketing initiatives that shifted brand perception positively in framework, delivering a 20% uptake in high-value customer interactions.
  • Implemented key performance indicators (KPIs) for global sales teams, leading to a 31% improvement in overall employee productivity.

Affiliations

  • World Trade Organization (WTO) Business Participation Program
  • International Society of Pricing and Revenue Management
  • Business Network International (BNI)
  • American Society of Safety Professionals
  • Cross-Functional Collaboration Association (CFCA)
  • Chartered Institute of Marketing (CIM)
  • Project Management Institute (PMI)
  • Society of Human Resource Management
  • International Association for Contract and Commercial Management (IACCM)
  • Society for Professional Sales (SPS)

Certifications

  • ServSafe
  • Certified Business Analysis Professional (CBAP)
  • Google Analytics Individual Qualification (GAIQ)
  • Enterprise Sales Certified Professional (ESCP)
  • Key Negotiation Skills in Global Business metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Data-Driven Sales Framework Certification Power BI
  • SHRM Certified Professional (SHRM-CP)
  • Advanced Sales Strategies in Emerging Markets Certification Meridian 2015
  • Certified Sales Leadership Professional (CSLP)

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