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Skills

  • Interpersonal and conflict resolution skills
  • Effective teamwork
  • Multitasking in high-pressure environments
  • Volunteer tasking
  • Compliance with Health Regulations
  • Event planning and meal coordination
  • Ability to organize food drives and community outreach efforts
  • Customer satisfaction improvement
  • Food Safety and Hygiene Compliance
  • Volunteer oversight

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Developed a customer feedback system that led to actionable improvements in meal variety and quality.
  • Boosted sales of ServiceNow by effectively upselling, contributing to an 27% increase in daily revenue.
  • Demonstrated leadership by covering shifts.
  • Had an excellent attendance record and was always on time for work.
  • Oversaw the delivery of procedure project by metric team, which resulted in system.
  • Collaborated with local vendors and suppliers to source healthier, more cost-effective ingredients, reducing food costs by $7.
  • Achieved a 83% reduction in waste disposal costs.
  • Coordinated meal preparation efforts.
  • Boosted sales of Asana.

Summaries

  • Contributed to safe and healthy service environments.
  • Collaborated with local suppliers.
  • Customer-focused volunteer.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Awarded Innovation Award for exceptional volunteer service and dedication to promoting a positive dining experience for all canteen guests.
  • Committed to maintaining food safety and hygiene standards, consistently achieving compliance with local health regulations while managing inventory and reducing food waste by 64% over one year.
  • Analyzed customer feedback data.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Calm under pressure.
  • Achieved a 84% decrease in food waste.

Accomplishments

  • Leveraged customer feedback to improve menu offerings, resulting in a 27% increase in customer satisfaction.
  • Supported the successful execution of community fundraising events that raised $10, directly contributing to canteen funding.
  • Led a team of 13 volunteers to streamline operations, cutting wait times by 57% during peak hours.
  • Introduced a streamlined check-out process that shortened customer wait times by 85% during busy shifts.
  • Provided exceptional customer service, achieving 37% positive feedback from canteen patrons over two years.
  • Collaborated with other service areas to ensure smooth operation of meal prep and distribution, effectively serving 8 people daily.
  • Monitored and ensured quality and freshness of all food products, resulting in zero health violations during inspections.
  • Facilitated cash handling procedures that processed over $16 in daily sales with zero discrepancies.
  • Collaborated with a multidisciplinary team to allocate surplus ingredients to after-school programs, benefiting over 14 children.
  • Developed and conducted training programs on sanitation and cash handling, improving operational compliance by 21%.

Affiliations

  • Alliance to End Hunger
  • Zero Waste International Alliance
  • Community FoodBank of the Northeast Volunteer Group
  • Catering for Kids Local Volunteer Group
  • Volunteer Action Network for Hunger Relief
  • Food Rescue US Volunteer Network
  • Sustainable Restaurant Association (SRA) Advocate
  • Global FoodBanking Network Volunteer
  • Food and Nutrition Service (FNS) Volunteer Member
  • International Council of Nurses

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Hazard Analysis and Critical Control Points (HACCP) Certification
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Certified Nutrition and Wellness Coach (CNWC)
  • ServSafe Food Handler Certification
  • Certified Soup Kitchen Manager
  • Advanced Diploma in Hospitality Management
  • Food Hygiene & Safety Level 2 Certification

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