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Skills

  • Resource planning
  • Training and development
  • Customer service
  • Business operations
  • Team building
  • Budget management for HR functions
  • Operational improvement
  • Data-driven decision making
  • Organization
  • Organizational Development

Work Experiences

  • Achieved 5% higher employee engagement scores.
  • Contributed to a 60% reduction in absenteeism.
  • Collaborated with the legal department to update employee handbooks and policies, minimizing risk and resulting in 13 fewer disputes.
  • Contributed to a 42% increase in employee retention.
  • Benefited high-potential employees.
  • Improved office processes, such as record tracking and system, by implementing process improvements.
  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Advised senior leadership on workforce planning, reducing departmental inefficiencies and improving productivity metrics by 49%.
  • Cut costs by $16.
  • Achieved a 25% skill gap reduction.

Summaries

  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Accomplished at directing company-wide employee engagement surveys, consistently increasing engagement levels by 17% across 17 departments or teams.
  • Achieved measurable 58% productivity gains.
  • Dedicated HR professional focused on employee wellness programs.
  • Human Relations Agent with 8 years of successful cross-functional collaboration and budget management experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Developed digital processes.
  • Cut overhead costs by $175,000.
  • By relying on excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations, sophisticated in communicating and collaborating effectively.
  • Accomplished in driving engagement initiatives, resulting in 34% gains in employee satisfaction and 52% increase in overall workplace productivity.

Accomplishments

  • Executed market research on emerging benefits trends, aligning programs with employee needs and achieving 38% higher benefits utilization year over year.
  • Designed and implemented work-life balance programs that increased employee productivity by 75% and satisfaction by 59%.
  • Improved transparency around compensation and benefits, contributing to a 36% increase in employee satisfaction in annual surveys.
  • Developed a mentorship initiative that resulted in a 85% retention rate increase among new hires between standard and initiative.
  • Partnered with department heads to resolve employee relations issues, resulting in a 30% decrease in formal grievances filed over 2022.
  • Revised compensation and benefits packages, contributing to a 15% improvement in employee retention over 3 months.
  • Developed tailored talent acquisition strategies that increased qualified candidate pools by 80% within 2 months.
  • Successfully led a company-wide workforce restructuring project, optimizing team placement and reducing overlap while maintaining productivity.
  • Administered end-to-end recruitment for 5 job openings, achieving 21% of hires within the first 8 weeks of launching vacancies.
  • Facilitated conflict resolution between employees and supervisors, decreasing turnover in the affected departments by 54%.

Affiliations

  • WorldatWork - Total Rewards Association
  • International Association of Administrative Professionals
  • Equal Employment Opportunity Commission (EEOC) Training Institute
  • International Public Management Association for Human Resources (IPMA-HR)
  • National Coalition Building Institute (NCBI)
  • American Society of Safety Professionals
  • National Association of Social Workers
  • Employment Management Association (EMA)
  • Academy of Human Resource Development (AHRD)
  • Jaycees

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Professional in Human Resources (PHR)
  • Compensation Analyst Certification (CAC) - Institute for Human Resources
  • First Aid/CPR Certified
  • Senior Professional in Human Resources (SPHR)
  • Conflict Resolution in Human Resources Certification - metric
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • Employee Engagement & Retention Certification - Harbor & Co.
  • HR Strategic Planning Certification - system

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