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Skills

  • Workflow Optimization
  • Customer service
  • Organization
  • Packaging process improvement
  • Package labeling
  • Hazardous materials handling
  • Multilingual proficiency for international shipping
  • Vendor relationship management
  • Problem resolution
  • Budget management for logistics

Work Experiences

  • Delivered 6% of packages on or ahead of schedule.
  • Coordinated international shipments for high-value QuickBooks by ensuring customs compliance and timely delivery.
  • Created easy-to-read QR-based labeling systems, improving warehouse scanning efficiency by 72%.
  • Assisted in transitioning to a new logistics management system.
  • Was in charge of day-to-day shipping and receiving for over 17 packages per day.
  • Consolidated shipments whenever feasible.
  • Avoided downtime.
  • Prepared materials for shipment by packing, securing, labeling, and applying postage to them.
  • Achieved no delays in shipments.
  • Communicated with carrier representatives to make arrangements and provide shipping and delivery instructions.

Summaries

  • Strengths in process improvement and project management backed up by Transportation training.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of quality assurance and vendor management as well as quality assurance training.
  • Within Transportation, senior Machine Shipper and outstanding performer in quality assurance and budget management.
  • Dedicated to learning, growing, and succeeding in Transportation.
  • Aligns shipping practices with production goals.
  • Achieved this in 2015.
  • Achieved a 36% reduction in shipping damage by implementing protective packaging materials as a best practice.
  • Collaborative Machine Shipper, working seamlessly across Columbus with inventory and production teams to ensure synchronized shipping schedules.
  • Achieved a 34% reduction in downtime.

Accomplishments

  • Resolved a recurring shipment discrepancy issue by integrating Salesforce, reducing errors by 17%.
  • Oversaw quarterly audits of shipment records, maintaining 51% accuracy and zero discrepancies across 15 shipments.
  • Collaborated with customs agencies to prepare international shipment documentation, reducing delays at customs by 45%.
  • Documented and resolved initiative which led to metric.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Prepared summary reports on shipping performance and presented to upper management, driving informed strategic changes.
  • Collaborated with warehouse teams to optimize space allocation, reducing mis-shipments of goods by 66%.
  • Analyzed past shipment data to forecast trends, optimizing shipping resource allocation and improving delivery times by 70%.
  • Created a performance tracking dashboard in Tableau to monitor team productivity, leading to a 38% efficiency increase.
  • Developed and standardized training programs for new shipping staff, reducing training time by 19% while improving team readiness.

Affiliations

  • Lean Shipping Methodologies Workshop Certification from process in 2016
  • Project Management Institute
  • Customs Documentation Specialist certified by initiative
  • Association for Computing Machinery
  • Membership in the Warehouse Education and Research Council (WERC)
  • National Association of Social Workers
  • Participant in the American Society of Transportation and Logistics (ASTL) since 2023
  • Member of the Transportation Intermediaries Association (TIA)
  • Active member of the Parcel Shippers Association (PSA) since 2022
  • Lions Club

Certifications

  • Salesforce
  • Certified Transportation Professional (CTP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in Production and Inventory Management (CPIM) by ASCM
  • OSHA 30-Hour General Industry (Shipping and Warehousing) Certification
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • ServSafe

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