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Skills

  • Leadership readiness reporting
  • File organization efficiency
  • Strategic planning
  • Military pay adjustments
  • Cross-departmental collaboration
  • Leave balance tracking
  • MS Office
  • Effective communication with leadership
  • Mentorship of clerical staff
  • Regulatory compliance

Work Experiences

  • Achieved President's Club for record-keeping.
  • Addressed leave status, personnel records, and payroll issues.
  • Collaborated with customer success on data auditing efforts, identifying and correcting 81% of errors in time-sensitive reports, leading to improved reporting accuracy.
  • Achieved a 80% reduction in delays for command updates.
  • Created standardized templates for personnel activity reports, reducing duplicate entries and improving data clarity across 17 monthly submissions.
  • Assisted with operations planning.
  • Compiled monthly personnel status reports for leadership, which contributed to strategic deployment decisions affecting 11 soldiers.
  • Organized and prepared procedure reports for submission to Unit Diary Clerks using system and metric data.
  • Recognized method issues and used data analysis to effectively resolve them prior to escalation.
  • Created standardized templates for personnel activity reports.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized for a strong work ethic and a willingness to work as part of a team.
  • Adept at delivering training to junior clerks on Jira, increasing departmental efficiency by 25% through improved usage of management systems.
  • Analyzing administrative effectiveness and developing improved procedures is something I've done before.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Healthcare background.
  • Meticulous Unit Diary Clerk capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Power BI.
  • Achieved President's Club recognition.
  • Accomplished at conducting data audits, delivering 80% error reduction and ensuring readiness for personnel audits across product.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Directed interdepartmental meetings with members of logistics to update reporting processes and achieve time-sensitive compliance goals.
  • Collaborated with team of 16 in the development of procedure.
  • Enhanced personnel data management by implementing QuickBooks, reducing processing time by 16% across unit operations.
  • Created a personnel tracking system that yielded a 66% improvement in report timeliness for career advancement actions.
  • Migrated historical personnel files into Asana database, allowing faster access retrievals and improving records management by 58%.
  • Implemented an automatic, biweekly report system utilizing Microsoft Excel, decreasing manual workloads by 32% and improving timeliness.
  • Resolved product issue through consumer testing.
  • Reviewed and refined daily audit procedures, resulting in 73% fewer discrepancies in unit diary reports.
  • Initiated and coordinated high-level audits for sensitive reports, reducing discrepancies by 67%, and improving reporting accuracy across the board.

Affiliations

  • Association for Computing Machinery
  • Data Management Professionals Association (DAMA) Active Participant
  • National Association of Personnel Services (NAPS)
  • National Association of Veterans' Program Administrators (NAVPA)
  • American Association of Notaries
  • Local Veterans Affairs Office Advocate Program
  • Personnel & Resources Optimization Taskforce Member, Austin
  • Toastmasters
  • Association of Information Technology Professionals
  • Society of Women Engineers

Certifications

  • Certified Government Financial Manager (CGFM)
  • Certified Compliance and Ethics Professional (CCEP)
  • Marine Corps Total Force System (MCTFS) User's Course Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • U.S. Army Administration Specialist (71L) MOS Qualification
  • Certified Military Pay Specialist (CMPS)
  • Certified Public Accountant (CPA)
  • Certified Office Manager (COM)
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant

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