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Skills

  • 5G antenna system installation
  • LTE equipment installation
  • FCC Regulation Compliance
  • Cross-functional team collaboration
  • Problem resolution
  • Funding proposal presentation
  • Fiber-optic cable installation
  • Advanced RF signal monitoring
  • Method equipment
  • Multimeter usage

Work Experiences

  • Oversaw the setup of new users as well as the relocation of existing users.
  • Conducted field surveys and site audits across 16 cell sites to identify and mitigate issues in coverage, resulting in improved signal strength in Austin.
  • Coordinated preventative maintenance programs, successfully extending the operational life of cellular tower equipment by 9 years.
  • Coordinated upgrades for Salesforce cell site hardware, increasing transmission strength by 52% across multiple sites in Columbus.
  • Looked into network and data communications hardware and software and made recommendations.
  • Achieved Excellence Award for exceptional performance.
  • Coordinated preventative maintenance programs.
  • Contributed to strategic decision-making.
  • Oversaw the delivery of category project by program team, which resulted in system.
  • Answered 4 calls per several months to help customers with their questions and concerns.

Summaries

  • Strengths in budget management and project management backed up by Miscellaneous training.
  • Achieved a 59% reduction in on-the-job incidents.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 53% redundancy during power outages.
  • Committed to customer satisfaction.
  • Achieved a 37% reduction in network downtime.
  • Conducted real-time network analysis.
  • Bridged the digital divide for underserved communities.
  • Accomplished in signal strength optimization and RF equipment upgrades, ensuring compliance with FCC regulations and reducing network downtime by 51%.
  • Completed over 5 site upgrades in 2019.

Accomplishments

  • Monitored key performance indicators (KPIs) to evaluate site health, maintaining operational standards above 30%.
  • Improved equipment inventory process, leading to a 16% decrease in procurement delays and overstock issues.
  • Configured and tested microwave backhaul systems that enhanced data speed by 49% for remote sites in Seattle.
  • Achieved Scrum Master, enabling compliance with industry standards and enhancing the team's overall safety protocols.
  • Optimized signal strength in Raleigh, achieving a 64% improvement in call quality for customers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Installed HubSpot systems to enhance network reliability, resulting in a 35% increase in uptime.
  • Repaired and upgraded telecommunications hardware, reducing service requests for maintenance by 54%.
  • Collaborated with RF engineers to recalibrate transmission equipment, cutting interference issues by 41% across Denver.
  • Spearheaded a tower realignment project in Boston, resulting in better signal distribution and a 58% improvement in customer satisfaction.

Affiliations

  • Freemason
  • In-Building Wireless Alliance (IBWA)
  • Bluetooth Special Interest Group (SIG)
  • FirstNet Network Professional Association
  • Toastmasters
  • American Medical Informatics Association
  • Cell Site Maintenance & Safety Certification Group
  • Zigbee Alliance Member Group
  • Association for Computing Machinery
  • Rotary International

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • Andrew® Commscope Certification for Antenna and Line
  • Certified In-Building Wireless Systems Integrator, Lakeside Partners
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • SHRM Certified Professional (SHRM-CP)
  • Huawei Network Technology Certification, 2023
  • Certified Wireless Network Administrator (CWNA)
  • Certified Wireless Network Professional (CWNP)

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