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Skills

  • Associated Press style
  • Information gathering and analysis
  • Problem resolution
  • Product testing
  • Inspection reviews
  • Food preparation
  • Organization
  • Clerical support
  • Communications
  • Project organization

Work Experiences

  • Had planned ahead.
  • Invented
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Transported ServiceNow to two years customer locations.
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Recommendation
  • Got better.
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.

Summaries

  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Professional with over 4 years of experience in project management and process improvement initiatives across the enterprise.
  • Authors speeches, press releases, and marketing materials with ease.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Articulate
  • Focused on customer service
  • Dedicated to learning, growing, and succeeding in Media and Journalism.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Motivated individual.

Accomplishments

  • Collaborated with team of 9 in the development of method.
  • Analyzed media coverage metrics post-news release, translating the data into actionable insights for future campaigns.
  • Resolved product issue through consumer testing.
  • Developed strong relationships with key media professionals, leading to the re-engagement of dormant media contacts for Northwind.
  • Created and maintained an up-to-date database of media contacts across the Midwest, improving outreach efficiency by 15%.
  • Participated in cross-functional team meetings to identify key media angles for product promotion, driving increased interest in category.
  • Assisted in developing media strategies for product launches, leading to increased media exposure and recipient of President's Club in 2024.
  • Increased sales 4% over two years.
  • Collaborated with marketing and communications teams to develop unified messaging for campaigns, contributing to process earning Employee of the Year.
  • Supported the coordination of press events attended by 17 journalists and influencers, leading to standard.

Affiliations

  • Lions Club
  • Association for Computing Machinery
  • Global Alliance for Public Relations and Communication Management
  • Institute for Public Relations (IPR)
  • Entertainment Publicists Professional Society (EPPS)
  • Freemason
  • Jaycees
  • International Association of Administrative Professionals
  • Public Relations and Communications Association (PRCA) - Raleigh
  • Association for Media Literacy (AML) - the Southwest

Certifications

  • Basics of Media Relations Certification – Beacon Labs
  • First Aid/CPR Certified
  • Adobe Photoshop CC Certification - 2017
  • Press Release Writing and Distribution Course by QuickBooks
  • Certified Business Analysis Professional (CBAP)
  • Chartered Institute of Public Relations (CIPR) Professional PR Diploma
  • SHRM Certified Professional (SHRM-CP)
  • Hootsuite Social Media Marketing Certification
  • LinkedIn Learning: Public Relations Foundations
  • Cisco Certified Internetwork Expert (CCIE)

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