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Skills

  • Data entry accuracy
  • Customer service in law enforcement
  • Advanced search system integration
  • Criminal file submission protocols
  • Data discrepancy resolution
  • Change Management
  • Process efficiency improvements
  • First Aid/CPR
  • Training and development
  • Business operations

Work Experiences

  • Adhered to strict data confidentiality protocols.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with standard customers to determine their needs and deliver initiative service.
  • Assisted in navigating new record-keeping software.
  • Adhered to state regulations.
  • Conducted periodic audits of criminal and case records.
  • Contributed to the creation of training materials and resource guides used across engineering to enhance understanding of proper documentation practices for new staff.
  • Completed recovery within one year.
  • Used Microsoft Office programs to create reports, correspondence, and spreadsheets.
  • Oversaw the delivery of procedure project by program team, which resulted in system.

Summaries

  • Committed to data accuracy.
  • Police Record Technician with 4 years of successful team leadership and client relations experience.
  • Applied up-to-date knowledge in legal document auditing.
  • Conducted periodic audits.
  • Collaborative Police Record Technician.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • In collaborative team environments, works well with people from all walks of life.
  • Accomplished leader, supervising a team of 12 junior record technicians, focused on accuracy, teamwork, and client communication in managing critical documentation.
  • Strengths in budget management and quality assurance backed up by Miscellaneous training.
  • Achieved a 46% improvement in processing times.

Accomplishments

  • Recommended system enhancements following the analysis of data flow inefficiencies, resulting in a 34% reduction in record processing time.
  • Led a project to reorganize physical and digital files, ensuring a 62% decrease in record retrieval times for ongoing investigations.
  • Managed high-volume electronic records with zero data security breaches, ensuring full compliance with local, state, and federal law enforcement regulations.
  • Trained 4 new records personnel on database system usage and data confidentiality policies, improving team performance.
  • Increased department efficiency by 69% through the development and dissemination of best practices for legal document handling.
  • Implemented a document scanning quality-check system, reducing errors in record conversion by 33%.
  • Processed incoming police reports and incident records with 100% compliance to department protocol, ensuring legal integrity of all documents.
  • Monitored system access for unauthorized use and proactively addressed any potential privacy breaches, reducing security incidents by 69%.
  • Collaborated with team of 12 in the development of initiative.
  • Created comprehensive reports for law enforcement and public attorneys using case records, improving decision-making efficiency by 15%.

Affiliations

  • Lions Club
  • American Marketing Association
  • Member of the Council of State Archivists (CoSA), staying updated on government record retention requirements and compliance.
  • Member of the Association of Certified Records Managers (ACRM) to stay informed on emerging technologies in data retention.
  • Affiliated with the National Records Management Society, staying updated on best practices in public documentation and archiving.
  • Certified by the National Notary Association (NNA), allowing for efficient notarization of legal and court documents.
  • Project Management Institute
  • Participant in the Law Enforcement Records Management Association (LERMA), collaborating with peers to improve records processing efficiency.
  • Affiliated with the National Freedom of Information Coalition (NFOIC) to enhance skills in public records request management.
  • Enrolled in the Criminal Records Management Training through SEARCH, advancing skills in techno-legal document handling.

Certifications

  • Statewide Automated Fingerprint Identification System (SAFIS) Operation Training – Austin
  • CompTIA A+ Technician
  • Certified Information Systems Security Professional (CISSP) – 2024 Columbus
  • Certified Public Accountant
  • Certified Municipal Clerk (CMC) – Columbus
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Administrative Professional (CAP) - International Association of Administrative Professionals (IAAP)
  • Certified Legal Support Professional (CLSP) – process
  • ServSafe
  • National Crime Information Center (NCIC) Certification – Ohio Law Enforcement Agency

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