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Skills

  • Drug delivery mechanisms
  • Loss prevention controls
  • Quality review processes
  • Health and wellness program management
  • Multi-store management
  • Contract management with suppliers
  • Patient counseling and education
  • Pharmacy accreditation compliance
  • KPI Tracking and Reporting
  • Quality assurance and control

Work Experiences

  • Championed district-wide implementation of vaccination kiosks, resulting in over 14% growth in immunization rates within a three years.
  • Achieved a 83% improvement in staff efficiency.
  • Achieved annual savings of $6.
  • Collaborated with IT to solve systemic issues.
  • Conducted monthly audits to ensure all pharmacies within the district met safety standards, reducing regulatory violations by 35%.
  • Helped patients save money on their medical bills by suggesting generic alternatives to prescription medications.
  • Awarded in 2016.
  • Vaccinated patients to protect them from diseases such as influenza, pneumonia, and others.
  • Coordinated multiple health-campaign rollouts, including Microsoft Excel and Tableau, which increased patient participation by 32%.
  • Achieved results over the past year.

Summaries

  • Achieved district-wide savings of $17 annually.
  • District Pharmacy Supervisor who is customer-focused and has a strong background in pharmacology and patient medication therapy management.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Highly organized, efficiency-oriented, and committed to avoiding errors.
  • Dedicated to learning, growing, and succeeding in Pharmacy.
  • Achieved top performance KPIs.
  • Individual with stakeholder engagement and quality assurance skills who is determined and engaging.
  • Oversee initiative pharmacy operations to meet operational goals and fill over 7 orders per day.

Accomplishments

  • Developed and enforced a patient counseling protocol that resulted in a 68% improvement in patient satisfaction ratings.
  • Led a district-wide initiative to optimize staff scheduling, saving 4 hours per week and increasing overall coverage by 70%.
  • Led the transition to a new medication ordering system, reducing stock discrepancies by 21% in the first 17 months.
  • Executed an automatic refill program across multiple locations, increasing patient adherence to medication regimens by 57%.
  • Coordinated a district-wide compliance overhaul to handle framework, passing subsequent audits with zero infractions.
  • Supervised the adoption of new pharmacy automation technology, reducing medication dispensing time by 63% per patient.
  • Provided strategic direction in the upgrade of pharmacy software systems, reducing transaction times by 33% and improving patient experiences.
  • Conducted financial analysis and instituted pricing models that increased prescription volume by 18% within 10 months.
  • Led training on the latest pharmacy automation systems, achieving a 74% increase in productivity across all 3 locations.
  • Reduced pharmacy inventory spoilage rates by 49% through improved storage and stock rotation strategies.

Affiliations

  • Lions Club
  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • Institute for Safe Medication Practices (ISMP) Membership
  • Community Pharmacy Enhanced Services Network (CPESN)
  • National Community Pharmacists Association (NCPA)
  • Freemason
  • Medication Therapy Management (MTM) Certification
  • Academy of Managed Care Pharmacy (AMCP)
  • American Medical Informatics Association

Certifications

  • Lean Six Sigma Green Belt Certification - 2015 Brightline
  • Project Management Professional (PMP)
  • Certified Pharmacy Technician (CPhT) - 2017 by Vantage
  • Certified in Geriatric Pharmacy (CGP), process
  • Advanced Pharmacy Practice Experiences (APPE), Completed Year 2015
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • Immunization Certification – Provided by method, 2018
  • Certificate in Controlled Substances Management – 2020, Summit Group
  • CompTIA Network+

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