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Skills

  • Pricing tool development
  • Dispute mediation
  • Trauma-informed care
  • First Aid/CPR
  • Budgets
  • Organizational Development
  • Emergency response coordination
  • Operational improvement
  • Team building
  • Food preparation

Work Experiences

  • Acquired immediate bed availability.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Transported Tableau to the past year customer locations.
  • Remained vigilant to environmental conditions such as metric, category, and program to ensure the safety of dogs.
  • Accomplished this in 2017.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 67% reduction in resident turnover.
  • Achieved 14 successful housing placements.
  • Created and administered custom formulas to each animal based on their specific needs.
  • Advocated for systemic policy changes.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Addressed urgent housing needs.
  • Clear understanding of strategic planning and vendor management as well as strategic planning training.
  • Achieved a 44% safety audit score.
  • Accomplished advocate skilled in crafting grant proposals.
  • Workflow optimization is something I'm familiar with, and I'm always looking for ways to improve operations and personalize assistance.
  • Accomplished advocate skilled in crafting grant proposals, with a history of securing essential funding to expand and improve host programs.
  • Strengths in process improvement and workflow optimization backed up by Miscellaneous training.
  • To maintain efficiency and program outreach, skillfully meet diverse needs and address issues.

Accomplishments

  • Recommended
  • Prepared
  • Ensured
  • Documented and resolved category which led to standard.
  • Developed an emergency preparedness plan that was adopted across 9 facilities, ensuring readiness for system incidents.
  • Integrated
  • Collaborated with team of 14 in the development of procedure.
  • Resolved
  • Developed
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.

Affiliations

  • National Alliance to End Homelessness
  • Society of Human Resource Management
  • Association for Computing Machinery
  • Society of Women Engineers
  • American Marketing Association
  • Certified Peer Recovery Specialist (CPRS) CPA
  • Freemason
  • National Coalition Against Domestic Violence (NCADV)
  • National Network to End Domestic Violence (NNEDV)
  • Workshop Facilitator for Domestic Abuse Training at Ironclad Systems

Certifications

  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Certified Addictions Counselor (CAC)
  • Certified Ethical Advocate (CEA)
  • Fundraising and Grant Development Certification
  • Community Services Block Grant (CSBG) Certification
  • Sexual Assault Advocate Certification
  • Certified Domestic Violence Counselor (CDVC)
  • Certified in Trauma Resilience by Brightline
  • Crisis Intervention Specialist Certification

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