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Skills

  • Risk management processes and analysis
  • Organizational Development
  • Interpersonal and written communication
  • Regulatory compliance
  • Team management
  • Process equipment
  • Hardware evaluation
  • Business operations
  • Grant proposal writing
  • User interface understanding

Work Experiences

  • Assessed emergency shelter needs and contacted 13 organizations to acquire immediate bed availability resulting in 37% fewer denials of service in one year.
  • Transported Tableau to the past year customer locations.
  • Collaborated with method customers to determine their needs and deliver system service.
  • Adhered to organizational policies.
  • Had an excellent attendance record and was always on time for work.
  • Remained vigilant to environmental conditions such as metric, category, and program to ensure the safety of dogs.
  • Addressed immediate housing needs.
  • Achieved 14 successful housing placements.
  • Achieved a 20% reduction in resident turnover by enhancing intake interviews and sustainably addressing each individual’s unique needs.
  • Solved procedure issues, improved operations, and provided excellent customer service.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Advocated for shelter safety.
  • Accomplished in grant writing.
  • Achieved this within one year.
  • Shelter Advocate is a caring and skilled Shelter Advocate who is dedicated to making a positive impact on programs and assisting participants by providing expert support.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Advocated for resident empowerment.
  • Achieved a 73% reduction in resident disputes.
  • Procedure are well-understood.
  • Accomplished advocate skilled in crafting grant proposals, with a history of securing essential funding to expand and improve host programs.

Accomplishments

  • Conducted comprehensive intake assessments to determine resident needs, resulting in tailored support plans that improved client satisfaction by 59%.
  • Assisted in the development and execution of a domestic violence prevention campaign, resulting in a 70% increase in local community awareness.
  • Advised
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Ensured
  • Solved
  • Developed an emergency preparedness plan that was adopted across 9 facilities, ensuring readiness for system incidents.
  • Resolved
  • Initiated
  • Collaborated with local housing authorities to secure long-term housing for 3 individuals, lowering recurrent shelter dependency by 71%.

Affiliations

  • Society of Human Resource Management
  • Certified in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) ITIL
  • Freemason
  • Toastmasters
  • Association for Computing Machinery
  • National Organization for Victim Assistance (NOVA)
  • Licensed Social Worker (LSW) at Oregon
  • National Association of Social Workers
  • Project Management Institute
  • Member of Raleigh Task Force on Homelessness

Certifications

  • Certified Public Accountant (CPA)
  • Community Services Block Grant (CSBG) Certification
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Anti-Oppression Advocacy Training
  • Crisis Intervention Specialist Certification
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+
  • Child Welfare Specialist Certification

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