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Skills

  • Excellent communication
  • Bilingual in Spanish
  • Music showcase training
  • Contract auditing
  • Project management
  • Internal auditing
  • Process implementation
  • Budget development
  • Extremely organized
  • Cross-functional team collaboration

Work Experiences

  • Improved locomotive material expense tracking by 17%.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Answered 15 calls per three years to help customers with their questions and concerns.
  • Recommendation
  • Used Jira to accurately enter data into a batch ticketing system.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Guided
  • Got better.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Had planned ahead.

Summaries

  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Adaptable, tenacious, and capable project manager with over 15 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Site Lead is articulate and driven to succeed.
  • Initiative and metric are examples of abilities.
  • Skills in performance reporting and quality assurance are available.
  • Resourceful
  • Seasoned
  • Service-driven
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.

Accomplishments

  • Implemented a change management process that resulted in 71% reduction in operational downtime during site upgrade projects.
  • Led safety, health, and environmental programs, reducing environmental impact by 43% while maintaining regulatory compliance.
  • Directed the design and implementation of a centralized tracking system resulting in 82% better resource allocation.
  • Managed relocation of a facility, ensuring zero loss of equipment and a 52% improvement in operational uptime post-move.
  • Facilitated a root cause analysis process leading to reduced recurring incidents and delivering over $8 in operational savings.
  • Increased sales 17% over the past year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and delivered a community engagement program that raised stakeholder satisfaction by 22%, enhancing company reputation locally.
  • Negotiated and allocated a budget of approximately $13, optimizing cost-efficiency by 56% while delivering projects ahead of the deadline.
  • Documented and resolved standard which led to framework.

Affiliations

  • Construction Financial Management Association (CFMA) - Member, Focus on Budget Forecasting
  • Toastmasters
  • Occupational Safety and Health Administration (OSHA) Safety Leadership Program - Graduate 2024
  • Jaycees
  • International Association of Administrative Professionals
  • Project Management Institute (PMI) - Member, PMP Certified 2018
  • Union of Construction, Allied Trades & Technicians (UCATT) - Collaborated on Employee Mentorship Programs
  • National Society of Professional Engineers (NSPE) - Affiliate, Site Management Track
  • National Fire Protection Association (NFPA) - Participant, Workplace Safety and Compliance Seminars
  • Institute for Supply Management (ISM) - CPSS Certified, Vendor Management Specialty

Certifications

  • Association for Project Management (APM)
  • Certified Information Systems Security Professional (CISSP) - Meridian, 2017
  • Corporate Sustainability and Innovation Professional Certificate – Meridian, 2019
  • Environmental Health and Safety Compliance (EHSC) Professional Certificate – Brightline, 2015
  • Certificate in Construction Engineering and Management – process, 2024
  • Supplier Performance Manager (SPM) Certification – Cedar Works, 2017
  • Microsoft Certified Systems Engineer (MCSE)
  • International Organization for Standardization (ISO) 9001 Lead Auditor – Beacon Labs, 2020
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Plan Compliance Specialist (CPCS) – Summit Group, 2020

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