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Skills

  • MS Office
  • Operational improvement
  • Access control and document security
  • Metric equipment
  • Organization
  • Supervision
  • Relationship development
  • Cross-functional team leadership
  • Change Management
  • Customer service

Work Experiences

  • Collaborated with internal staff to process documents and send them to the closing department.
  • Created and implemented system implementation plans to allow users and documentation to be integrated during company mergers.
  • Examined contract documents for ambiguity and inconsistencies in the documents and specifications.
  • Achieved a $18 savings projection.
  • Achieved 17% compliance improvement among stakeholders.
  • Worked with clients to review contracts, respond to questions, and determine special circumstances.
  • Was in charge of document control system training, setup, and maintenance.
  • Uploaded company policies and procedures to EDMS, which were then routed for approval and training.
  • Achieved a zero-error rate during 2020's annual audit.
  • Compared incoming data to quality, integrity, and accuracy standards, found flaws, and implemented timely fixes.

Summaries

  • Validation activities across the company, including computer systems, manufacturing equipment, analytical equipment, utility systems, and cleaning and process validation, must be coordinated and guided.
  • Maintains workflows and coordinates files in accordance with business, customer, and project management requirements.
  • Understanding of filing systems and standards is required.
  • Excellent communication and organizational skills, as well as knowledge of common office software and meticulous attention to detail.
  • Providing expertise in document creation, organization, and management for standard requirements.
  • Costs were consistently reduced while profits were increased.
  • Strong organizational and multitasking skills, as well as the ability to work independently.
  • Make management and control strategies and put them into action.
  • Document Control Specialist with experience storing, managing, and maintaining company and project documents with accuracy and quality in mind.
  • Experience managing and overseeing contracts and documents as an in-house document review specialist.

Accomplishments

  • Updated departmental disaster recovery plans to include provisions for secure document handling, ensuring continuity for 8 critical documents.
  • Managed a project that transitioned the company from paper-based to digital document supply processes, reducing manual labor by 47%.
  • Authored and disseminated standard operating procedures (SOPs) for document control, which reduced training time for new hires by 15% hours.
  • Facilitated quarterly audits of document procedures, identifying and resolving 15 discrepancies leading to increased document accuracy and control.
  • Revised outdated document templates, ensuring consistent formatting across 11 departments, which improved submission accuracy and readability by 85%.
  • Led training sessions on method, boosting departmental proficiency and increasing successful document uploads by over 66%.
  • Secured ISO 9001 certification, raising document supply processes to internationally recognized standards, leading to a 76% increase in audit success.
  • Implemented a document tracking system that achieved 16% reduction in lost files, enhancing department efficiency and reducing redundancies.
  • Documented and resolved system which led to metric.
  • Implemented new protocols for handling incoming document supply requests from 12 departments that improved fulfillment accuracy by 53%.

Affiliations

  • National Association of Government Archives and Records Administrators (NAGARA)
  • Project Management Institute (PMI) – Document Control Special Interest Group
  • Global Association of Risk Professionals (GARP)
  • Information Governance Initiative (IGI)
  • Association for Computing Machinery
  • International Organization for Standardization (ISO) Technical Committee 46 for Documentation
  • International Federation of Library Associations and Institutions (IFLA)
  • Information and Document Management Society (IDMS)
  • Association of Information Technology Professionals
  • Society for Technical Communication (STC)

Certifications

  • Certified Quality Auditor (CQA) by method
  • Certified eDiscovery Specialist (CEDS) by Association of Certified E-Discovery Specialists (ACEDS)
  • Digital Document Control and Workflow Management Certification by framework
  • Key Production Documents Specialist Certification by method
  • Supply Chain Operations Reference (SCOR-P) Certification by initiative
  • ISO 9001:2015 Quality Management Systems Certification by program
  • Certified Ethical Hacker (CEH) for Document Cybersecurity by EC-Council
  • Electronic Document Management System (EDMS) Administrator Certification by initiative
  • GDPR Data Protection Officer (DPO) Training by Meridian
  • Cisco Certified Network Associate (CCNA)

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