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Skills

  • Team building
  • Team management
  • Acne Treatment Program Development
  • Guest services expertise
  • MS Office
  • Micro Medi-Lift knowledge
  • Facial Lymphatic Drainage Expertise
  • Botoxosmelyan
  • Dermaplane
  • Client Satisfaction Improvement

Work Experiences

  • Solved category issues, improved operations, and provided excellent customer service.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with Chicago medical spas.
  • Boosted client adherence to aftercare plans.
  • Handled customer complaints and helped people resolve conflicts.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted consultations with patients before scheduling treatments.
  • Administered advanced light therapy techniques.
  • Boosted client adherence to aftercare plans through educational workshops, achieving a 69% reduction in post-treatment complications.
  • Achieved increase in client satisfaction from 2017 to 2016.

Summaries

  • Career-driven Clinical Esthetician.
  • Achieved resolution within two years.
  • Esthetician who is well-versed in computer spa programs, product sales, and customer appointment scheduling.
  • Dedicated to learning, growing, and succeeding in Beauty and Spa.
  • Facials, waxing, peels, acne treatments, and microdermabrasion are among the services offered.
  • Dedicated to providing accurate diagnostics and maintaining accurate records.
  • Adept at maintaining compliance with industry safety standards.
  • Achieved 84% increase in monthly product sales.
  • Recognized on a regular basis for outstanding performance and contributions to the Beauty and Spa industry's success.
  • Achieved 33% improvement in skin clarity for clients.

Accomplishments

  • Achieved flawless sterilization across all equipment used in treatments, ensuring adherence to method guidelines.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained staff on the latest medical esthetic equipment, improving service proficiency and reducing procedural error rates by 48% %.
  • Reduced clinic waste by implementing a recycling initiative, cutting waste production by 44% and lowering operational costs.
  • Managed up to 12 clients per day in a fast-paced clinic environment, reducing service wait times by 20% %.
  • Increased client retention by 22% through the development and implementation of custom skincare treatment plans based on thorough consultations.
  • Provided advanced laser treatments with a method, increasing treatment accuracy and ensuring 100% compliance with safety protocols.
  • Mastered the latest dermaplaning techniques, leading to a 55% reduction in blemishes and fine lines for treated clients.
  • Applied advanced LED light therapy techniques, improving skin elasticity by 85% for clients experiencing aging symptoms.
  • Streamlined product ordering processes, reducing inventory shortages by 72% and ensuring uninterrupted service delivery.

Affiliations

  • Board-Certified Esthetician Network
  • Association of Information Technology Professionals
  • American Med Spa Association (AmSpa)
  • Board of Medical Estheticians
  • Advanced Aesthetic Education Group (AAEG)
  • American Society of Safety Professionals
  • Medical Esthetician Network (MEN)
  • International Council of Nurses
  • National Coalition of Estheticians, Manufacturers/Distributors and Associations (NCEA)
  • American Marketing Association

Certifications

  • Project Management Professional (PMP)
  • ServSafe
  • Certified Anti-Aging Skincare Specialist Lakeside Partners
  • Certified Clinical Aesthetician – Ironclad Systems
  • Advanced Skincare Ingredient Certification Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • Certified Dermaplaning Technician Ironclad Systems
  • Hydrafacial Certification Lakeside Partners
  • Advanced Chemical Peel Certification - Vantage
  • Post-Treatment Care Certification Brightline

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