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Skills

  • Strategic planning
  • Business Development
  • Budgets
  • Problem resolution
  • Customer Relationship Management (CRM) Software Proficiency
  • Relationship development
  • Customer service
  • Influencing organizational sales culture
  • Financial Management
  • Data-driven training strategies

Work Experiences

  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Increased revenue generation from new hires by 11% by implementing a new, improved onboarding process.
  • Analyzed gaps in sales performance through detailed KPI measurement and adapted training techniques accordingly, resulting in $18 additional revenue in 2020.
  • Achieved 83% cohesion in strategy.
  • Developed strong relationships with clients by following up on previous purchases and suggesting new products.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Achieved a 37% improvement in multi-channel sales.
  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Consistently trained 8 employees through implemented and improved to reduce loss and increase sales.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Professional with over 5 years of experience as a manager for a $13 several months revenue-generating company.
  • Competent offerings, pricing, and market positioning, as well as demonstrated Salesforce expertise.
  • Direct Head Sales Trainer with 2 years of industry experience in Miscellaneous.
  • Achieved 84% post-training performance boosts.
  • Strengths in strategic planning and stakeholder engagement backed up by Miscellaneous training.
  • Achieved 16% improvements in customer relationship strategies.
  • Achieved a 77% improvement in product knowledge.
  • Dedicated to providing high-quality services and products.
  • Weekly availability of 12 hours, including evenings and weekends

Accomplishments

  • Documented and resolved program which led to framework.
  • Elevated enterprise client retention by 32% over 2 months by refining the sales pitch and introducing follow-up process training.
  • Redesigned an outdated onboarding sales training process which reduced time to full productivity by 50% for new hires.
  • Partnered with the marketing department to modify sales scripts and objection-handling content based on market trends, resulting in 66% higher closing rates.
  • Integrated Microsoft Excel into training programs, leading to a 69% increase in salesperson client interaction efficiency.
  • Led a series of executive sales workshops aimed at improving C-level presentation skills, leading to 56% more successful pitches within 7 months.
  • Coordinated personalized sales training sessions for key accounts teams, leading to a 66% increase in high-value client acquisitions.
  • Led the organization of 13 company-wide sales workshops annually, improving both customer acquisition and employee product knowledge by 36%.
  • Tracked and analyzed post-training performance data through SAP, helping to identify underperforming areas and reduce performance gaps by 84%.
  • Collaborated with leadership teams to develop annual training roadmaps that significantly exceeded performance targets, leading to 59% team quota attainment.

Affiliations

  • International Association for Continuing Education & Training (IACET)
  • Sales Enablement Society
  • Professional Association for Sales Trainers
  • Association of Information Technology Professionals
  • The Learning Guild (formerly eLearning Guild)
  • Society of Women Engineers
  • National Retail Federation (NRF)
  • Training Industry, Inc.
  • Worldwide Association of Business Coaches
  • Association for Sales Excellence

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Professional in Training Management (CPTM) by Training Industry
  • Certified Sales Certification (CSC) by The Sales Association
  • SHRM Certified Professional (SHRM-CP)
  • Certified Facilitator by DDI (Development Dimensions International)
  • Cisco Certified Network Associate (CCNA)
  • CRSP (Certified Remote Selling Professional) from Remote Sales Professionals
  • Advanced Funnel Mastery from metric
  • Customer Focused Selling (CFS) by The Brooks Group
  • CompTIA A+ Technician

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