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Skills

  • Client retention and follow-up strategies
  • Communications
  • Supervision
  • Cross-generational workforce expertise
  • Problem resolution
  • Alcohol and substance abuse
  • Individualized education programs
  • Client onboarding and orientation
  • Group therapy facilitator
  • Team building

Work Experiences

  • Boosted client confidence levels.
  • Achieved President's Club.
  • Boosted transition success rates by 36%.
  • Analyzed labor market trends.
  • Built and maintained a collaborative network of recruiters and hiring managers in Miscellaneous to improve employment outcomes for transitioning clients.
  • Had an excellent attendance record and was always on time for work.
  • Looked for industry trends on social media and through online sources.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Assisted attendees in connecting with desired employers.
  • Achieved a 30% satisfaction rate in post-transition client feedback by creating tailored job search strategies that met diverse needs and backgrounds.

Summaries

  • Accomplished in leading initiatives that develop and implement cross-departmental job resourcing solutions, ensuring both client and employer satisfaction.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept School Counselor with 3 years of experience counseling students on mental health, academics, and interpersonal issues.
  • Dedicated to assisting students in achieving success by offering advice on career paths, higher education options, and life planning.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Consistent in achieving the counseling program's objectives.
  • 77% reported a boost in job search confidence.
  • Students' socioeconomic and cultural differences are taken into account.
  • Costs were consistently reduced while profits were increased.
  • Within Miscellaneous, senior Career Transition Specialist and outstanding performer in stakeholder engagement and project management.

Accomplishments

  • Provided one-on-one coaching to clients leading to improved interview outcomes, with 45% of clients securing interviews within 18 months.
  • Streamlined service delivery processes using framework, reducing onboarding time for new clients from the past year to several months.
  • Successfully recruited and pre-screened candidates, fulfilling client talent acquisition needs with a 80% employment conversion rate.
  • Leveraged multilingual communication in Portuguese to assist international clients, resulting in 47% job placements in multicultural settings.
  • Facilitated 6 dynamic webinar and virtual training sessions to enhance job search skills, with 77% of attendees reporting improved outcomes in their job search.
  • Enhanced company’s social media presence with targeted job-search content, leading to a 32% growth in client engagement and sign-ups.
  • Conducted in-depth career assessments for clients, enabling 36% of participants to identify transferable skills and secure new employment.
  • Mentored 2 entry-level career transition specialists, improving the overall team performance by 53% in their respective regions.
  • Trained clients on resume-building techniques using Applicant Tracking Systems, resulting in 75% more clients securing interview callbacks.
  • Analyzed client progress metrics using method, allowing for targeted adjustments that improved outcomes by 43%.

Affiliations

  • National Career Development Association (NCDA)
  • Freemason
  • Association for Educational Communications and Technology (AECT)
  • National Urban League's Jobs Network
  • Professional Association of Résumé Writers & Career Coaches (PARW/CC)
  • Certifications and Memberships through the National Resume Writers' Association (NRWA)
  • National Employment Counseling Association (NECA)
  • American Job Centers (AJCs) Affiliation
  • International Association of Workforce Professionals (IAWP)
  • International Association of Administrative Professionals

Certifications

  • Certified Public Accountant
  • Certified Professional in Talent Development (CPTD)
  • Global Career Development Facilitator (GCDF)
  • Job Search Strategy Specialist Certification
  • Professional in Career Management (PCM)
  • Certified Time Management Coach
  • Certified Workforce Development Professional (CWDP)
  • Career Transition Coaching Certification
  • Cisco Certified Network Associate (CCNA)
  • Google Career Certificates – Project Management

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