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Skills

  • Customer service
  • Sage 50 US
  • Budget management for projects
  • Regulatory compliance
  • First Aid/CPR
  • Budgets
  • Project Planning
  • Bookkeeping
  • Spreadsheet management
  • Multi-line phone proficiency

Work Experiences

  • Developed and maintained quarterly filing systems, improving document retrieval time by 84%.
  • Coordinated 10 international conferences, managing schedules, travel, and budgets effectively while improving attendee satisfaction.
  • Contributed to reducing operational costs by 47%.
  • Assisted with government grant applications and administration, helping secure $12 in funding for critical projects.
  • Oversaw the scheduling, preparation, and distribution of information for board and committee meetings.
  • Achieved full compliance with initiative audits.
  • Developed an advanced office filing system that reduced document retrieval time by 39% while ensuring confidentiality.
  • Administered government grants.
  • Approved expense reports ensuring compliance.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Administrative Staff Members and clients.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Consistently optimized workflows.
  • Collaborated across 6 departments.
  • Using Six Sigma competencies and 17 years of excellence in program settings.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved $11 in savings.
  • Administrative Staff Member with 7 years of successful client relations and team leadership experience.
  • Continuous improvement advocate.
  • Administrative Staff Member is a multi-talented Administrative Staff Member who is consistently rewarded for planning and operational improvements.
  • Clear understanding of budget management and project management as well as stakeholder engagement training.

Accomplishments

  • Successfully managed inventory for standard, eliminating overstock by 82% and reducing waste by efficient reorder points.
  • Designed an employee feedback system that increased administrative team satisfaction scores by 77%.
  • Created and maintained filing systems that reduced document retrieval times by 26% and improved record accuracy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced response time to administrative service requests by 83% through improved allocation of daily tasks and team delegation.
  • Developed and maintained cross-departmental communication protocols, improving response times by 27% and enhancing workflow efficiency.
  • Automated monthly reporting processes, cutting report preparation time by 9 hours per month and improving data accuracy.
  • Led a team to transition from paper-based to digital processes, reducing invoicing cycle by 18 days and saving $18 annually.
  • Monitored and streamlined procurement of office supplies, reducing costs by 25% over 2017.
  • Planned and executed 12 international conferences, streamlining scheduling, vendor coordination, and budget allocation while increasing attendee satisfaction.

Affiliations

  • American Payroll Association (APA)
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • National Association of Colleges and Employers (NACE)
  • Lean Six Sigma Green Belt Certification
  • Meeting Professionals International (MPI)
  • The National Notary Association (NNA)
  • International Association of Administrative Professionals (IAAP)
  • Office Dynamics International
  • American Medical Informatics Association

Certifications

  • Certified Information Professional (CIP) by AIIM
  • Hootsuite Social Media Marketing Certification
  • CRM Systems Specialist Certification (e.g., Salesforce)
  • Certified Business Office Manager by Cedar Works
  • Professional in Human Resources (PHR) Certification
  • Certified Talent Optimization Leader by Predictive Index
  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Certified Associate in Project Management (CAPM) by PMI
  • CPR/First Aid Certification by framework

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