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Skills

  • Income tax professional
  • Problem resolution
  • Relationship development
  • Property tours and inspections
  • Clean driving record
  • Process improvement
  • Territory Sales Experience
  • Foreclosures specialist
  • Accounts payable/receivable
  • e-PRO

Work Experiences

  • Recommendation
  • Got better.
  • Followed up with prospects throughout the sales process.
  • Helped clients find homes, retail, and entertainment space to rent.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • By meeting needs and providing exceptional customer service, I was able to build and maintain a large client base.
  • Annual operating budgets and forecasts, as well as sales and marketing plans, were all developed by me.
  • Built strong bonds with local realtors and promoted builders to expand my referral network.
  • Assisted homebuyers and sellers through the short sale process.
  • Established

Summaries

  • Expert Regional Property Manager dedicated to providing first-class professional service and honest advice to clients in the sale and purchase of real estate, enabling sound financial decision-making.
  • Collaborate with commercial lenders to achieve sales targets.
  • Dedicated to learning, growing, and succeeding in Real Estate.
  • Deadline-driven
  • Service-driven
  • Residential Property Manager with a track record of increasing occupancy rates by securing long-term tenants.
  • Responsible Property Manager dedicated to providing a safe and comfortable environment for residents while also advocating for the building board's needs.
  • Ambitious
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Determined sales and marketing professional with 7 years of experience in method industry.

Accomplishments

  • Documented and resolved system which led to metric.
  • Designed custom tenant onboarding procedures, reducing move-in times by 4% and enhancing the overall tenant experience.
  • Collaborated with cross-functional teams to successfully launch 4 green building initiatives that attracted eco-conscious tenants.
  • Directed market analysis and competitive positioning for new developments, securing a 24% higher-than-market-rate rental premium in Atlanta.
  • Reduced delinquencies by 12% through effective rent collection strategies and tenant communication improvements.
  • Mentored and coached property managers, resulting in 36% staff retention and measurable improvement in tenant satisfaction scores.
  • Monitored and ensured full compliance with local, state, and federal regulations, achieving Lean in property management for 2 consecutive years.
  • Utilized cost-benefit analysis to justify and deliver property upgrades, which led to a 45% increase in property value.
  • Collaborated with team of 6 in the development of category.
  • Developed targeted marketing strategies that led to a 37% increase in inquiries and an occupancy increase of 5 units in 2018.

Affiliations

  • International Association of Administrative Professionals
  • Commercial Real Estate Women (CREW) Network
  • National Affordable Housing Management Association (NAHMA)
  • Association for Computing Machinery
  • Project Management Professional (PMP) Certification
  • Real Estate Finance Association (REFA)
  • Society of Human Resource Management
  • Project Management Institute
  • Institute of Real Estate Management (IREM)
  • International Council of Nurses

Certifications

  • Tax Credit Specialist (TCS) Certification - process
  • Budgeting and Financial Management Certification - standard
  • Accredited Commercial Manager (ACoM) - category
  • Certified Advanced Manager of Housing (CAMH) - system
  • Certified Apartment Portfolio Supervisor (CAPS) - program
  • Certified Facility Manager (CFM) – International Facility Management Association (IFMA)
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Cisco Certified Network Associate (CCNA)
  • Fair Housing Certification - framework
  • Certification in Tenant Relations and Retention - program

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