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Skills

  • Customer service
  • Building codes and standards expertise
  • Operational policies knowledge
  • Risk assessment and mitigation
  • Project organization
  • Construction labor management
  • Mail confidentiality
  • Construction project management
  • Relationship development
  • Construction software proficiency (ServiceNow)

Work Experiences

  • Handled customer complaints and issues efficiently and courteously, increasing satisfaction rates by 17%.
  • Chaired bi-monthly safety audits.
  • Actively enforced OSHA regulations on-site, leading to 2 consecutive months without incidents in a high-risk work environment.
  • Was in charge of the daily operations of a 6-person post office.
  • Collaborated with program customers to determine their needs and deliver category service.
  • Assisted customers in determining the best postal service for their specific needs.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Was in charge of hiring, training, and evaluating 10 employees.
  • Achieved Outstanding Service Award for excellence in accident prevention.
  • Kept 15% accuracy by auditing and reviewing metric documents thoroughly.

Summaries

  • Aided 10 junior supervisors in developing leadership skills.
  • Certified expert in safety standards.
  • Certified expert in safety standards, with a talent for reducing workplace incidents by implementing customized protocols. Through active risk management and mitigation strategies, consistently delivered accident-free projects over 9 years.
  • Certified Working Superintendent with a history of enhancing on-site safety protocols and reducing rework by 23%, saving over $3 annually and improving efficiency. Expertise in construction documentation and ensuring compliance with local regulations.
  • Adept at training and mentoring.
  • Achieved early project completion.
  • Achieved 17% cost savings.
  • Prepares detailed reports on all activities at the post office.
  • Addressed issues in real-time.
  • Adaptable Superintendent experienced in managing a diverse team of construction professionals. Implemented strategic project workflows, reducing timelines by 16 weeks, resulting in successful early deliveries and improved client satisfaction.

Accomplishments

  • Successfully led multiple job sites simultaneously, coordinating subcontractors, materials, and inspections to complete projects on time and under budget.
  • Created customized performance tracking templates for on-site managers, improving team-wide accountability and efficiency across projects.
  • Reduced project rework by 59% through the introduction of advanced quality assurance procedures, saving approximately $12 annually.
  • Designed comprehensive workforce schedules that flexibly adapted to weather disruption, meeting all key project deadlines within a several months span.
  • Collaborated with a labor union to ensure site compliance with all collective bargaining agreements, reducing legal disputes and increasing labor retention by 60%.
  • Resolved disputes with subcontractors on scope creep issues, navigating contract terms and mitigating $9 in unexpected costs.
  • Led incident reporting and documentation processes for all job site accidents involving more than 3 workers, enhancing response times and regulatory compliance.
  • Oversee daily operations on projects valued up to $7, ensuring adherence to construction timelines, quality standards, and safety regulations.
  • Successfully managed cost estimates and material requisition processes for large-scale projects, staying within a margin of 49% of original projections.
  • Monitored construction progress and budget allocation for a critical program, ensuring on-time delivery within the $13 allotted.

Affiliations

  • International Council of Nurses
  • American Institute of Constructors (AIC)
  • Construction Specifications Institute (CSI)
  • International Facility Management Association (IFMA)
  • Mechanical Contractors Association of America (MCAA)
  • National Roofing Contractors Association (NRCA)
  • Design-Build Institute of America (DBIA)
  • Society of Women Engineers
  • Certified Construction Manager (CCM) Certification
  • Rotary International

Certifications

  • EPA Lead-Safe Certification - Environmental Protection Agency
  • CompTIA Security+
  • Certified Stormwater Compliance Inspector (CSI) - Brightline
  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Construction Manager (CCM) - Construction Management Association of America
  • Associate Constructor (AC) - American Institute of Constructors
  • SHRM Certified Professional (SHRM-CP)
  • Wind Turbine Technician Certification - Salesforce
  • American Concrete Institute (ACI) Concrete Construction Special Inspector Certification

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