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Skills

  • Stakeholder collaboration and communication
  • Quantitative analysis of institutional performance
  • Budget management and cost reduction
  • Accreditation Process Management
  • Campus event planning and management
  • Grant writing and securing new funding
  • Public speaking and presentation skills
  • Budgets
  • Process improvement
  • Mental health resource allocation

Work Experiences

  • Achieved a 44% reduction in stress-related complaints.
  • Oversaw the delivery of process project by initiative team, which resulted in metric.
  • Achieved results within three years.
  • Championed efforts for an inclusive campus environment.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved within 2021.
  • Achieved results over three years.
  • Improved procedure operations by streamlining processes in order to take advantage of new educational trends.
  • Talked to teachers to figure out what was going on in the classroom and to come up with new ways to teach.
  • Coordinated across multiple campuses.

Summaries

  • During her 14-year career as a teacher, she has a proven track record of meeting and exceeding goals.
  • Championed partnerships with local organizations, securing over $4 in funding to expand scholarships and student support initiatives.
  • Achieved results over 2 years.
  • Within Miscellaneous, senior Dean of Student Services and outstanding performer in process improvement and workflow optimization.
  • Centralized student affairs support.
  • Committed to aligning student services with university goals, saving $8 annually through budget management while maintaining program excellence.
  • Achieved 24% growth in student engagement.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Built and led crisis management initiatives.
  • Achieved a 40% improvement in academic success.

Accomplishments

  • Managed an interdepartmental partnership that connected financially underprivileged students with local support systems, helping reduce financial leave requests by 78%.
  • Drove collaborative initiatives between student services and academic departments, successfully reducing student course drop rates by 75%.
  • Devised a crisis management protocol adopted by university leadership, effectively handling 11 crisis incidents with a 74% success rate.
  • Directed recruitment efforts for first-generation students, driving a 68% increase in applications over 15 years through strategic community partnerships.
  • Designed and implemented a series of student-first initiatives that improved student satisfaction by 28%, based on yearly survey results.
  • Secured over $4 in funding through grants to enhance student health and wellness services, increasing usage by 32%.
  • Directed a student-retention focused campaign, lowering dropout rates for first-generation students by 49% across method.
  • Championed the implementation of an early-alert system that flagged at-risk students, resulting in a 32% increase in academic persistence within 5 months.
  • Presented findings on student services success at 18 national and regional conferences, influencing 7 universities to adopt similar practices.
  • Facilitated a university-wide cultural competency training, improving student surveys on diversity and inclusion by 79%.

Affiliations

  • Association for Computing Machinery
  • Association of Governing Boards of Universities and Colleges (AGB)
  • National Association of Student Financial Aid Administrators (NASFAA)
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • Higher Education User Group (HEUG)
  • National Association of Colleges and Employers (NACE)
  • National Institute for the Study of Transfer Students (NISTS)
  • Association for the Study of Higher Education (ASHE)
  • National Association for College Admission Counseling (NACAC)

Certifications

  • National Behavior Intervention Certification (NaBITA)
  • Digital Student Engagement Specialist Certification from NASPA
  • Cisco Certified Internetwork Expert (CCIE)
  • Working Effectively with Students with Disabilities Certification from DO-IT Center
  • Postsecondary Counseling and Guidance Certificate from initiative
  • Certified Diversity Executive (CDE) from Institute for Diversity Certification
  • Certified Educational Leadership Mentor (CELM) from Mentoring for Success
  • Grant Writing Certificate Program by standard
  • Certified Crisis Intervention Specialist (CCIS)
  • IRB Certification in Human Research from Brightline

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