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Skills

  • Digital marketing
  • Events logistics management
  • Customer service
  • MS Office
  • Wedding trends proficiency
  • Customer Satisfaction Monitoring
  • Process improvement
  • Business operations
  • Supervision
  • Attendee experience enhancement

Work Experiences

  • Created event marketing materials in collaboration with the PR team, contributing to a 64% increase in event visibility.
  • Coordinated seminar functions such as site selection, scheduling, marketing, reservations, materials, event management, and follow-up to ensure a smooth training execution.
  • Conducted contract negotiations.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved standard.
  • Collaborated with internal teams.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with the PR team.
  • Achieved no missed deadlines over several months.
  • Coordinated transportation logistics for groups of 17 attendees across Chicago, resulting in seamless arrival and departure experiences.

Summaries

  • Collaborated with marketing teams.
  • Coordinated AV requirements.
  • Accomplished planner with over 13 years of experience.
  • Successfully managed event planning activities from beginning to end while fully incorporating clients' special requests and sticking to budgets.
  • Achieved seamless event execution.
  • Corporate Meeting Planner with 4 years of sponsorship, fundraising, and private event planning experience.
  • Consistently delivered cost-effective solutions.
  • Corporate Meeting Planner with a history of navigating complex logistical challenges.
  • Consistently met deadlines.
  • Corporate Meeting Planner with a history of navigating complex logistical and operational challenges, ensuring the seamless execution of events with up to 12 attendees and post-event efficiency reviews.

Accomplishments

  • Utilized project management software ServiceNow to track over 17 concurrent event timelines, resulting in zero missed deadlines.
  • Developed custom seating arrangements for VIPs, optimizing networking opportunities and client satisfaction.
  • Leveraged data analytics tools Power BI to assess event performance, generating actionable insights that informed future event strategies.
  • Secured sponsorships for corporate events, raising an additional $15 in revenue and increasing visibility for key sponsors.
  • Led post-event debriefs with client and internal stakeholders, improving overall satisfaction and informing future event strategies.
  • Maintained ongoing communication with vendors and suppliers, resulting in 28% improvement in delivery times and quality.
  • Utilized CRM software Jira to track client interactions and event milestones, increasing repeat business by 42%.
  • Trained and supervised a team of 15 event coordinators, enhancing team performance and efficiently handling all event logistics.
  • Documented and resolved program which led to category.
  • Collaborated with marketing teams to execute promotional strategies, resulting in 82% increase in event attendance.

Affiliations

  • Certified Meeting Professional (CMP) certification
  • Urban Land Institute (ULI) — relevant for corporate events planning in real estate
  • Society for Government Meeting Professionals (SGMP)
  • Global Business Travel Association (GBTA)
  • American Society of Association Executives (ASAE)
  • Toastmasters
  • Society for Human Resource Management (SHRM)—Special interest group for meeting professionals
  • American Marketing Association
  • American Medical Informatics Association
  • Jaycees

Certifications

  • Venue Management School Certification (IAVM)
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Green Meeting Industry Council Certificate (GMIC)
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Venue Executive (CVE)
  • ServSafe
  • CompTIA A+ Technician

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