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Skills

  • Emergency Response Planning and Training
  • Communications
  • Dishwashing process optimization
  • Invoice generation
  • Hazardous chemical handling
  • Food safety management and regulation compliance
  • Health and safety compliance auditing
  • Planning and coordination
  • Supervision
  • Team building

Work Experiences

  • Coordinated with marketing to introduce biodegradable cleaning supplies.
  • Consistently adhered to health and safety regulations, achieving compliance for 13 consecutive inspections with zero safety violations.
  • Studied Lead Stewards' methods for successfully learning skills like risk assessment and stakeholder engagement in 13 one year.
  • Used dishcloths, hot water, and cleaning products to wipe down and sanitize the food preparation areas.
  • Aligned cleaning duties with peak operations.
  • Washed silverware, dishes, cooking utensils, equipment, and displays for buffets, restaurants, and banquets.
  • Achieved compliance for 6 consecutive inspections.
  • Adjusted daily production needs.
  • Collaborated with diverse teams from the Southwest to implement standardized best practices, achieving a 16% improvement in multinational operation performance.
  • Contributed to a presence in Outstanding Service Award.

Summaries

  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Individual with a strong desire to use project management and stakeholder engagement in a fast-paced method environment.
  • Lead Steward and team leader with 15 years of experience in category settings.
  • Standard and category have a proven track record.
  • Active leader with excellent communication and collaboration skills.
  • Bilingual multi-tasker who is eager to take on new responsibilities.
  • Lead Steward who has worked in framework and metric kitchen settings for more than 16 years.
  • Dedicated, responsible, and on time, with a thorough understanding of cleaning, sanitation, restocking, and other responsibilities.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Initiative, process, and initiative are all available.

Accomplishments

  • Enhanced team performance by developing a performance review system, which led to a 78% increase in accountability and productivity.
  • Collaborated with event planners and service staff, ensuring seamless transitions and elevating event satisfaction rates by 60%.
  • Enforced strict sanitization protocols, helping the kitchen maintain a metric for compliance over the past year.
  • Established a comprehensive inventory tracking system for cleaning supplies, leading to a 31% reduction in stock shortages.
  • Led the preparation and cleanup efforts during special events, ensuring venue hygiene and exceeding event organizer expectations by 30%.
  • Initiated real-time feedback channels for staff, increasing the speed of incident reporting and resolution by 69%.
  • Prepared and adhered to a budget for cleaning materials, effectively reducing costs by 45% without sacrificing quality.
  • Played a key role in achieving company safety goals by reducing workplace accidents by 15% through proactive measures and team training.
  • Facilitated cross-department communication, leading to fewer misunderstandings and a 72% increase in overall operational efficiency.
  • Built strong supplier relationships, leading to a 61% improvement in delivery response times and negotiation of better contract terms.

Affiliations

  • Alumni, Hospitality Management Certification Program, Brightline – Honed skills in event planning, team development, and kitchen sanitation.
  • Attendee, the Pacific Northwest Culinary and Stewardship Expo – Focused on innovations and trends in kitchen technology, and refined stewardship responsibilities.
  • Participated, Kitchen Management and Stewardship Workshop, Meridian – Practical training on proactive maintenance and equipment management.
  • Licensed, Steward Management Certification issued by framework – Provides professional endorsement of skills in kitchen and staff supervision.
  • Attendee, Global Stewardship Management Conference – Engaged in discussions with industry leaders on improving kitchen workflow and employee productivity.
  • Participant, system Hospitality Association – Attended annual seminars focusing on best practices for steward teams.
  • Participant, Annual Hospitality Leadership Conference hosted by Beacon Labs – Expanded leadership capacity focusing on team motivation and retention.
  • Active participant, the Pacific Northwest Hospitality Managers Club – Regularly involved in peer knowledge exchange surrounding kitchen and steward management techniques.
  • Member, Professional Catering and Event Planning Network – Attends monthly discussions on optimizing kitchen and service workflows during high-profile events.
  • Member, Event Planning Professionals Association – Participated in specialized workshops focusing on service execution for high-attendance events.

Certifications

  • ServSafe
  • Certified Environmental Services Executive (CESE) by International Executive Housekeepers Association
  • Certified Health and Safety Technician (CHST) by Lakeside Partners
  • Certified in Sanitation Technology and Management (CSTM) by Ironclad Systems
  • CMP (Certified Meeting Professional)
  • OSHA 30-Hour General Industry Safety and Health Certification
  • CompTIA Security+
  • Certified Safety Professional for Food and Beverage (CSPF&B)
  • Certification in Procurement and Vendor Management from Meridian
  • ISO 22000 Food Safety Management Systems Certification

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