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Skills

  • Quality assurance
  • Food safety certification management
  • Supervision
  • Food plating and presentation
  • Complaint resolution
  • First Aid/CPR
  • Cost Control and Expense Reduction
  • Project organization
  • Team management
  • MS Office

Work Experiences

  • Analyzed monthly sales data.
  • Adjusted service operations.
  • Implemented a method program and effectively managed employee errors, resulting in a 17% reduction in overall waste.
  • Achieved a consistent 3% growth in net profits over a three years period by optimizing product pricing strategies.
  • Achieved a 50% improvement in retention.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Contributed to an increased emphasis on customer interaction by training staff to engage more, resulting in a 45% rise in customer satisfaction.
  • Coordinated closely with local farmers to develop farm-to-table offerings, boosting profitability through exclusive product lines by $2.
  • Was in charge of food costs and inventory management.
  • Prepared meals from scratch using authentic, well-known recipes to generate repeat business.

Summaries

  • Adjusted menus to reduce product waste.
  • Analyzed sales data to optimize inventory.
  • Achieved consistent improvement through formal reviews.
  • Adept at cross-functional team collaboration.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved a 51% retention improvement.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Delicatessen Assistant Manager is a multi-talented Delicatessen Assistant Manager who is consistently rewarded for planning and operational improvements.
  • Multitasking, safety management, and decision-making skills are all strengths.
  • Adept in long-term strategic planning, consistently analyzing sales trends and adjusting menus, leading to decreased product waste by 42% and increased profitability.

Accomplishments

  • Collaborated with team of 12 in the development of standard.
  • Created promotional strategies for specialty items, increasing product visibility and achieving an average weekly sales increase of 15 units.
  • Established a system for tracking deli waste, identifying inefficiencies and reducing material loss by 47% within the first quarter.
  • Implemented inventory management system improvements, resulting in reduced waste by 48% and cutting costs by $17.
  • Piloted a time-efficient scheduling system for staff that reduced labor costs by 40% without affecting service quality.
  • Revised employee schedules to optimize time management, reducing turnover rate by 43% over 2018.
  • Worked closely with local suppliers to secure exclusive gourmet offerings, resulting in an 10% rise in premium deli sales.
  • Monitored daily productivity and efficiency, achieving a 17% reduction in customer wait times at peak hours.
  • Developed and modified deli service offerings based on customer feedback, driving a 38% improvement in satisfaction scores.
  • Created and enforced a staff rotation system, minimizing overtime expenditure and maintaining staff satisfaction ratings above 52%.

Affiliations

  • Lions Club
  • Certified Hospitality Supervisor (CHS) Program
  • Certified Foodservice Professional Designation
  • Association of Information Technology Professionals
  • National Food Processing Association (NFPA)
  • American Culinary Federation (ACF)
  • Rotary International
  • Retail Bakers of America (RBA)
  • Local Chamber of Commerce Little Columbus Business Members
  • Local Rotary Club for Community Leadership

Certifications

  • National Restaurant Association Educational Foundation (NRAEF): Food Safety Manager Certification
  • Certified Food Protection Professional (CFPP) - 2023
  • Certified Pro Food and Beverage Worker - Vantage, 2017
  • Advanced Cash Handling & Loss Prevention Certification - 2017
  • Certified Guest Service Professional (CGSP) - 2023, Phoenix
  • Food Retail Supply Chain Management Certificate - method, 2018
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)

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