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Skills

  • Customer satisfaction
  • Cold calling
  • Proficiency in stakeholder engagement
  • Tax preparation
  • Business Development
  • Territory Sales Experience
  • Music showcase training
  • Operations management
  • Results-oriented
  • Financial records and processing

Work Experiences

  • Collaborated with finance to align revenue projections with corporate goals, directly leading to achieving $10 above the target in 2021.
  • Analyzed market trends and competitor activities.
  • Built an executive advisory panel to better align business objectives with industry trends, fostering 25% greater innovation.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Collaborated with the marketing team.
  • Collaborated with the IT department to integrate business development tools and systems, which significantly improved data accuracy and decision-making.
  • Analyzed market trends and competitor activities to identify high-potential opportunities, securing $4 in new business from Miscellaneous.
  • Collaborated with the IT department.
  • Boosted team performance.
  • Built and led a high-performance sales team that achieved Innovation Award for exceeding quarterly targets by 43% in 2017.

Summaries

  • Versatile
  • Customer service specialist with 16 years of method experience who is dedicated and detail-oriented.
  • Motivated
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Professional with over 3 years of experience in project management and process improvement initiatives across the enterprise.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Collaborate with commercial lenders to achieve sales targets.

Accomplishments

  • Implemented key business strategies that expanded market share by 76% within the Midwest in 2015.
  • Identified and executed growth opportunities in Miscellaneous that increased annual revenue by $3 over a one year.
  • Formulated and implemented a customer retention strategy, increasing repeat business by 25% in 17 months.
  • Expanded product reach into program through targeted strategic partnerships, resulting in $9 in additional revenue.
  • Led M&A due diligence, contributing to the successful acquisition of Beacon Labs, enhancing the company’s market position by 77%.
  • Spearheaded a partnership program with 7 new suppliers, reducing costs by 30% and enhancing product offerings.
  • Negotiated and closed high-value contracts worth over $6, contributing significantly to annual revenue growth.
  • Streamlined sales processes, reducing the sales cycle from 3 days to 4 days and increasing team efficiency by 39%.
  • Established a business development framework that secured strategic partnerships generating over $9 in recurring revenue annually.
  • Led a cross-functional team to develop and launch a new product line, generating $8 in revenue within the first 18 months.

Affiliations

  • Board Member, Business Development Institute (BDI)
  • Speaker, Annual National Conference, American Sales and Business Development Society
  • Board Member, Chief Business Officers Roundtable (CBOR)
  • Member, International Institute of Business Analysis (IIBA)
  • Member, Business Executives Networking Group (BENG)
  • Chapter Leader, Global Sales and Business Development Association (GSBDA)
  • Speaker, National Sales and Business Development Summit 2021
  • Mentor, Global Business Development Mentorship Initiative 2015-2016
  • Board Member, Global Business Development Committee, Denver Chamber of Commerce
  • Member, International Association of Sales and Marketing Development (IASMD)

Certifications

  • Sales Planning, Forecasting, & Optimization Certificate - Summit Group
  • Certified Strategic Investment Executive (CSIE) - Cedar Works
  • Leadership in Emerging Markets Certificate - procedure
  • Business Development and Strategic Partnerships Specialization - procedure
  • Chartered Global Business Development Strategist (CGBDS)
  • Harvard Business School Certificate in Strategic Negotiation
  • Global Market Development: Strategy and Execution Certificate
  • Negotiation Mastery for Business Leaders - Harvard Business School Online
  • Certified Global Business Professional (CGBP) - NASBITE
  • Certified Protection Officer (CPO)

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