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Skills

  • Conflict resolution and problem-solving
  • Process improvement
  • Team building
  • Procedure equipment
  • Market trend analysis
  • Time management and prioritization
  • Inventory management
  • Operational improvement
  • Organization
  • Route optimization

Work Experiences

  • Created pre-selected food offerings for catering clients using a variety of meal preparation methods.
  • Balanced food costs and profitability by negotiating vendor contracts and scaling back on underperforming items, boosting profit margins by 39%.
  • Assisted wait staff and other members of the team in completing tasks.
  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.
  • Achieved 43% sales growth during 2020.
  • Balanced food costs and profitability.
  • Collaborated with a local charity event.
  • Achieved recognition for best food truck at method in 2020.
  • Washed, peeled, and cut a variety of fruits and vegetables to prepare for serving.
  • Cleaned the walls, fans, and drains in the bakery coolers, display cases, and work area.

Summaries

  • Adept at leading teams of 9 employees.
  • Gives excellent customer service a high priority.
  • Achieved over 28% input cost savings.
  • Exhibits a strong work ethic, completing more than 5 orders per day on a regular basis.
  • Achieved a 80% rise in customer satisfaction.
  • Achieved 61% or higher in health inspections.
  • Advanced skills in vendor negotiation.
  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at vendor management and quality assurance.
  • Achieved a 35% increase in customer retention.
  • In a small space, efficiently manages multiple tasks.

Accomplishments

  • Refined promotional strategies targeting social media channels, doubling the number of online followers and customer engagement.
  • Introduced a new point-of-sale system category, reducing transaction errors by 78% and improving checkout speed.
  • Managed up to 7 event bookings per month, generating over $15 in extra revenue on top of routine sales.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Recognized for exemplary leadership, maintaining a 47% staff retention rate and improving team morale during high-volume periods.
  • Enhanced overall profitability by 84% through menu analysis, eliminating low-performing items while introducing high-margin alternatives.
  • Successfully navigated downtime management and improved food preparation times by 70% during rush hours.
  • Maintained full compliance with local health codes and successfully passed 2022 health inspection with zero violations.
  • Developed and tracked sales projections using QuickBooks, allowing more accurate financial planning and a 34% increase in profit margin.
  • Monitored online reviews and customer feedback, improving the overall satisfaction score by 54% within 11 months.

Affiliations

  • Association for Computing Machinery
  • Local Food Truck Coalition - Collaborated to coordinate food truck events and marketing initiatives
  • Urban Street Food Alliance - Attended advocacy meetings for improving street vending policies
  • Mobile Food Vendor Association - Active member since 2016, attending webinars on food truck operations
  • Rotary International
  • National Sustainable Foods Association - Regularly attended sessions on sustainable practices for mobile culinary businesses
  • United States Bartenders' Guild - Completed Beverage and Food Pairing Certification in 2020
  • Social Media Marketers Network - Attended webinars on food truck brand building via digital marketing
  • National Food Truck Association - Active Member since 2019
  • Toastmasters

Certifications

  • Supply Chain Management for Food Trucks Certificate
  • National Registry of Food Safety Professionals (NRFSP) Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Professional Food Manager (CPFM) - Harbor & Co.
  • Certified Sustainable Food Professional - process
  • Advanced Food Safety and Sanitation Certification
  • Cisco Certified Network Associate (CCNA)
  • Point of Sale (POS) Operations Certification – HubSpot
  • First Aid and CPR Certification - Summit Group
  • Food Handlers Certificate - Arizona

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