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Skills

  • Collaborative problem-solving
  • Pre-Employment Screening
  • Customer service
  • Employee turnover analysis
  • Employee engagement analytics
  • Team management
  • Employee performance reviews
  • Process improvement
  • Project organization
  • Conflict resolution

Work Experiences

  • Collaborated with HR to align company policies.
  • Built trust with labor union representatives.
  • Achieved notable reductions in union grievances by 55%.
  • Boosted employee morale.
  • Collaborated closely with HR to align company policies with evolving labor market trends, saving the company $13 annually in legal fees.
  • Collaborated closely with labor union representatives to build trust and ensure consistent contract interpretation throughout a workforce of 6.
  • Achieved a 39% reduction in official warnings.
  • Chaired regular cross-department employee relations meetings, resulting in the successful resolution of 18 cross-functional disputes in 2017.
  • Achieved a 68% improvement in engagement scores.
  • Collaborated with Legal Counsel.

Summaries

  • Proficiency in process improvement and team leadership.
  • Achieved a 47% improvement in employee engagement.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Employee Relations Consultant is a multi-talented Employee Relations Consultant who is consistently rewarded for planning and operational improvements.
  • Collaborative professional with a proven record of managing diverse employee grievances and achieving swift resolution within process.
  • Analyzing company needs and developing long-term solutions to meet personnel objectives is second nature to me.
  • Consultant experienced in navigating compliance audits with a 100% success rate, ensuring adherence to labor laws and reducing potential legal risks.
  • Conducted targeted leadership training sessions.
  • Developed mediation and negotiation techniques.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Orchestrated HR compliance audits across 8 departments, resulting in full regulatory compliance and reduced violations by 69%.
  • Successfully mediated high-profile workplace conflicts, reducing formal complaints by 61% and saving 17 in legal fees over three years.
  • Developed and conducted multiple legal and ethical compliance training programs, achieving 20% attendance and reduced violations by 34%.
  • Proposed new recognition and rewards program which resulted in a 76% increase in employee retention and morale within Columbus.
  • Resolved complex employee disputes arising from performance evaluations, boosting team morale and improving average department productivity by 62%.
  • Developed a conflict resolution training program for mid-level managers, cutting internal investigation duration by 16% over a three years-month period.
  • Collaborated with external legal consultants, saving the organization 11 in potential penalties through proactive labor law audits.
  • Introduced an HR feedback portal that led to faster and more transparent employee complaints resolution, shortening response time by 3 days on average.
  • Led internal investigations of reported harassment and discrimination issues, resolving 12% of cases without need for external legal intervention.
  • Drafted updated labor policies during metric; successfully reduced compliance risks and supported business continuity during unprecedented employee transitions.

Affiliations

  • Project Management Institute
  • Association for Conflict Resolution (ACR)
  • Certified Mediator under the Illinois Mediation Program
  • Employee Relations Law Journal Subscriber
  • Affiliated Member of Corporate Wellness Network (Chicago Chapter)
  • International Association of Administrative Professionals
  • American Marketing Association
  • Dispute Resolution Institution of Boston
  • World Federation of Personnel Management Associations (WFPMA)
  • Association for Supply Chain Management (APICS)

Certifications

  • Human Capital Strategist Certification (HCS) - 2017
  • Conflict Resolution and Mediation Training - process
  • CompTIA Security+
  • Certified Compassion Fatigue Specialist (CCFS) - Cedar Works
  • Certificate in Employee Assistance Programs (EAP) - Northwind
  • Certified Professional in Talent Development (CPTD) - Lakeside Partners
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Employee Relations Law Program - Austin
  • Salesforce
  • Society for Human Resource Management Certified Professional (SHRM-CP) – 2020

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