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Skills

  • Purchasing and procurement
  • New product introductions strategies
  • Continuous improvement strategies
  • First Aid/CPR
  • Business operations
  • Team management
  • Project development and life cycle
  • Management information systems
  • Change Management
  • Process optimization

Work Experiences

  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Achieved this across 6 months projects.
  • Was in charge of merchandising, as well as promoting new products and raising brand awareness.
  • Kept jobs moving by repairing category equipment and informing the standard department of major machinery failures.
  • Attained a customer satisfaction score of 12.
  • Devised and put into action strategies to boost operational efficiency and accuracy.
  • Managed capital funding requests of up to $7 million from project approval to project closeout.
  • Achieved a 45% uptick in performance metrics.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Closely monitored cost variance issues.

Summaries

  • Well-versed in managing safety, operations, and productivity across multiple business lines using a multi-faceted approach.
  • Well-organized, meticulous in their attention to detail, and vigilant in their pursuit of safety and environmental impact reduction goals.
  • Successful production strategies, such as method and framework, can be planned, coordinated, and executed with ease.
  • Looking to contribute my skills and knowledge to a dynamic, growth-oriented program position.
  • Within Miscellaneous, senior Senior Process Lead and outstanding performer in performance reporting and risk assessment.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Through workflow optimization and performance reporting, adept at improving operational stability, efficiency, and profitability.
  • In process operations, self-starting Operations Manager.

Accomplishments

  • Collaborated with senior leadership to drive strategic initiatives and successfully achieved organizational objectives within 3 weeks.
  • Developed a robust compliance framework that increased adherence to CPA standards by 51%, reducing audit findings.
  • Conducted end-to-end process analysis, identifying key bottlenecks and reducing cycle times by 79% while boosting overall throughput.
  • Played a key role in the roll-out of Adobe Creative Suite technologies, resulting in a 19% improvement in system reliability.
  • Successfully drove continuous improvement efforts, resulting in a 43% increase in quarterly performance metrics.
  • Developed dashboards using ServiceNow to provide real-time visibility into KPIs, leading to more proactive decision-making and a 15% overall performance uplift.
  • Streamlined onboarding processes, reducing training time by 67% and contributing to a 63% lower turnover rate in the first two years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led an initiative to integrate new Tableau systems, enhancing team productivity by 51% and reducing downtime.
  • Collaborated with team of 12 in the development of metric.

Affiliations

  • American Society of Safety Professionals
  • Business Process Management Institute (BPMI)
  • International Society of Logistics (SOLE)
  • Supply Chain and Logistics Association of Phoenix
  • American Marketing Association
  • Process Excellence Network
  • World Manufacturing Forum
  • Association of Information Technology Professionals
  • American Medical Informatics Association
  • SAP Users Group

Certifications

  • ITIL Foundation Certification
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Certified Process Design Engineer (CPDE)
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Organizational Process Continuous Improvement Certification
  • ServSafe
  • CompTIA Security+
  • Root Cause Analysis & Problem Solving Certification

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