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Skills

  • Employee retention strategies
  • Client progress tracking
  • First Aid/CPR
  • Pre-deployment psychological preparation
  • Mental health screenings
  • Mental health crisis prevention
  • Post-traumatic stress management
  • Military-specific mental health protocols
  • Communications
  • Peer support group facilitation

Work Experiences

  • Accomplished this within initiative.
  • Boosted participants' well-being scores by 21%.
  • Assisted families in increasing stress management capabilities.
  • Assisted 15% of clients with deployment issues.
  • Informed potential participants about the services and procedures required to participate in the program.
  • Addressed family stressors for military personnel.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Addressed substance use issues among military personnel.
  • Built rapport with service members from diverse cultural backgrounds, achieving a consistent 43% client retention rate over a 11-year span.
  • Achieved a consistent 31% client retention rate.

Summaries

  • Advocated for enhanced family support.
  • Assisted with family issues and job performance.
  • Achieved 60% resource utilization increase.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 16% increase in 2019.
  • Addressed trauma-related challenges.
  • Contributed to successful program proposals.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Built trust on military bases in Seattle.
  • Demonstrated ability to form and maintain long-term relationships.

Accomplishments

  • Implemented mental health awareness campaigns across 4 military bases, increasing early intervention and preventative service requests by 80%.
  • Resolved product issue through consumer testing.
  • Consulted with senior military officials to revamp their mental health assessment protocols, improving screening accuracy for high-risk servicemembers by 45%.
  • Developed a comprehensive mental health resource guide to aid military families in high-stress environments, increasing resource utilization by 37%.
  • Liaised with program leadership to create new mental health policies, streamlining services for over 17 servicemembers diagnosed with PTSD.
  • Partnered with local VA hospitals and community resources to develop a transition support network, improving referral success rates for mental health services by 46%.
  • Contributed to the development of pre-deployment briefings, which reduced the incidence of post-deployment behavioral health concerns by 47%.
  • Improved support for transitioning servicemembers by creating a reintegration program that resulted in 69% reduction in civilian adjustment challenges as reported within 2015.
  • Designed and implemented a stress management curriculum, utilized by over 18 installations to help servicemembers and their families cope with deployment-related stress.
  • Assessed and enhanced resources available for servicemembers struggling with legal and mental health intersections, improving access to intervention services by 52%.

Affiliations

  • Military Child Education Coalition (MCEC)
  • Jaycees
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • Association of Military Surgeons of the United States (AMSUS)
  • The National Alliance to End Homelessness Veterans Affairs Initiative
  • Association of Information Technology Professionals
  • National Center for PTSD Veterans Affairs
  • International Council of Nurses
  • Military Officers Association of America (MOAA)

Certifications

  • Certified Specialist in Anger Management (CSAM)
  • Project Management Professional (PMP)
  • Certified Grief Counseling Specialist (CGCS)
  • Advanced Certificate in Congitive-Behavioral Therapy (CBT) for Military Populations
  • Substance Use Disorder Counseling Certification (SUDCC) North Carolina
  • Certified Family Life Educator (CFLE) North Carolina
  • Licensed Clinical Social Worker (LCSW) - Ohio
  • Certified Applied Suicide Intervention Skills Training (ASIST)
  • Critical Incident Stress Management (CISM) Certification
  • Certified Mindfulness-Based Stress Reduction (MBSR) Instructor

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