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Skills

  • Client advocacy within military environments
  • Program proposal development
  • Funding proposal writing
  • Confidential data handling
  • MS Office
  • Crisis intervention techniques
  • Burnout Prevention Techniques
  • Operational improvement
  • First Aid/CPR
  • Relationship development

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Built rapport with service members from diverse cultural backgrounds.
  • Spoke with standard and framework groups to increase community engagement and program outreach.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assessed the psychological impact of prolonged separations on military members and provided tailored coping strategies, increasing overall deployment resilience by 85%.
  • Collaborated with family readiness groups to foster strong communication during high-stress operational deployments, improving familial connection by 42%.
  • Informed potential participants about the services and procedures required to participate in the program.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved Top Performer recognition in 2021.

Summaries

  • Committed to advocating for mental health awareness within the military community, contributing to significant improvements in resource utilization and overall personnel well-being.
  • With a detail-oriented and conscientious approach, well-organized and resourceful.
  • Achieved 50% improvement in participant outcomes.
  • Considerable experience in face-to-face and virtual support programs.
  • Collaborated with base command.
  • Military Life Counselor is a caring and skilled Military Life Counselor who is dedicated to making a positive impact on programs and assisting participants by providing expert support.
  • Within Miscellaneous, senior Military Life Counselor and outstanding performer in budget management and cross-functional collaboration.
  • Addressed individual and family needs during and after deployment.
  • Advocated for enhanced family support.
  • Military Life Counselor with 5 years of successful vendor management and risk assessment experience.

Accomplishments

  • Liaised with program leadership to create new mental health policies, streamlining services for over 17 servicemembers diagnosed with PTSD.
  • Collaborated with team of 7 in the development of program.
  • Developed a crisis response protocol for suicide prevention, reducing active duty suicide rates by 72% across one year.
  • Assessed and enhanced resources available for servicemembers struggling with legal and mental health intersections, improving access to intervention services by 52%.
  • Led group counseling sessions involving military personnel and families, addressing PTSD, depression, and anxiety, with 22% positive feedback on post-session evaluations.
  • Maintained strict confidentiality and handled sensitive data of servicemembers, adhering to HIPAA and DoD privacy standards, protecting records for over 7 clients.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted family counseling sessions tailored for children and spouses of servicemembers during deployment cycles, helping reduce family stress markers by 20%.
  • Trained 17 military counselors in crisis intervention methods, elevating their ability to manage acute mental health incidents in under-staffed or remote locations.
  • Introduced and facilitated monthly resilience-building workshops, increasing servicemember engagement in proactive mental health measures by 23%.

Affiliations

  • National Board for Certified Counselors (NBCC)
  • Military Officers Association of America (MOAA)
  • Military and Veteran Peer Network (MVPN)
  • American Military Partner Association (AMPA)
  • Reserve Officers Association (ROA)
  • United States Marine Corps Forces Reserve Family Readiness Program
  • Veterans of Foreign Wars (VFW) Mental Health Program Chapter
  • The Elizabeth Dole Foundation's Hidden Heroes Caregiver Community
  • American Association for Marriage and Family Therapy (AAMFT)
  • Society of Human Resource Management

Certifications

  • CompTIA A+ Technician
  • Certified Mindfulness-Based Stress Reduction (MBSR) Instructor
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Mental Health First Aid Certification (MHFA) for Adults and Veterans
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Family Life Educator (CFLE) North Carolina

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