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Skills

  • Data collection and analysis
  • Capacity planning during peak seasons
  • System enhancement
  • Technical drafting
  • Freight and logistics coordination
  • Customer service
  • Problem-solving under pressure
  • Computational skills
  • Logistics analytics
  • Problem resolution

Work Experiences

  • Used standard calculations to determine traffic light time settings and speed restrictions based on the needs of the area and observed driver behavior.
  • Collaborated with delivery teams to identify potential traffic flow interruptions, resulting in a 66% reduction in avoidable traffic delays.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 47% reduction in avoidable traffic delays.
  • Created customized traffic plans that improved geographic routing efficiencies, which led to improving ServiceNow distribution by 68%.
  • Oversaw the delivery of standard project by system team, which resulted in metric.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Collaborated with framework customers to determine their needs and deliver standard service.
  • Oversaw traffic system maintenance by preparing work orders for equipment and component repairs and modifications.
  • Assisted in the coordination of 18 major road construction projects within 4 months, ensuring minimal disruption to scheduled deliveries.

Summaries

  • Accomplished in managing both inbound and outbound traffic flows, achieving a 55% on-time performance rate for 2018 through diligent route planning and real-time tracking.
  • Contributed to a 35% reduction in regulatory citations.
  • Coordinated movement for special events.
  • Achieved a 24% increase in shipment turnaround.
  • Achieved 16% fewer delays.
  • Adept at contract negotiation and vendor relationship management, driving down logistics expenses by 55% and improving overall client satisfaction by 56%.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Traffic Administrator with 11 years of successful vendor management and workflow optimization experience.
  • Clear understanding of performance reporting and cross-functional collaboration as well as vendor management training.
  • Both qualitative and quantitative research design and execution are a strength.

Accomplishments

  • Generated custom traffic reports using QuickBooks, providing actionable insights that increased routing efficiency by 41%.
  • Successfully reduced operational bottlenecks by conducting daily traffic management reviews and cross-functional meetings.
  • Reduced route inefficiencies by analyzing traffic patterns, which led to a 27% decrease in fuel consumption company-wide.
  • Managed traffic and freight schedules for a fleet of 9 vehicles, maintaining an on-time delivery rate of 77%.
  • Collaborated with traffic and freight teams to optimize distribution routes, enhancing delivery precision and timing predictability by 19%.
  • Monitored and optimized traffic-related expenses, achieving cost reductions of 34% through improved freight coordination.
  • Reduced shipping costs by 17% through successful negotiation of vendor contracts and optimized freight consolidation.
  • Supervised a traffic management team of 15, achieving a 19% improvement in timely coordination and reducing logistics errors.
  • Led weekly vendor performance reviews, ensuring that service-level agreements were met and reducing late shipments by 75%.
  • Played a critical role in the rollout of new supply chain tools, which reduced manual tracking efforts and improved data accuracy by 82%.

Affiliations

  • Warehouse Education and Research Council (WERC)
  • Certified Transportation Professional (CTP) by the National Private Truck Council
  • Transportation Intermediaries Association (TIA)
  • National Shippers Strategic Transportation Council (NASSTRAC)
  • Standing member of National Industrial Transportation League (NITL)
  • Lions Club
  • Association of Information Technology Professionals
  • National Association of Small Trucking Companies (NASTC)
  • Jaycees
  • American Society of Safety Professionals

Certifications

  • Certified Professional in Supply Management (CPSM)
  • Cisco Certified Internetwork Expert (CCIE)
  • Professional Traffic Operations Engineer (PTOE)
  • CompTIA A+ Technician
  • Certified Risk Management Professional (CRMP)
  • DOT Compliance Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Free and Secure Trade (FAST) Certification

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