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Skills

  • Carpet and upholstery care
  • Customer Satisfaction Enhancement
  • OSHA compliance
  • Organization
  • Attention to detail
  • Delegating tasks in a cleaning team
  • Infection control in healthcare environments
  • Supervision
  • HAZMAT knowledge
  • Emergency clean-up response

Work Experiences

  • Achieved 41% customer satisfaction.
  • Achieved a 83% reduction in energy usage.
  • Used time management and efficient cleaning techniques to meet deadlines.
  • Was in charge of emptying trash cans and transporting trash to collection areas.
  • Examined 4 rooms, halls, and lobbies to determine whether or not furniture or equipment needed to be repaired or replaced.
  • Consistently received high scores from health inspectors.
  • Achieved results within 18 months.
  • Consistently received praise from clients and management.
  • Was in charge of operating and maintaining large cleaning equipment such as carpet shampooers, industrial washing machines, and dishwashers.
  • Designed a feedback loop.

Summaries

  • With little supervision and relative ease, consistently manages team leadership, client relations, and strategic planning.
  • Offering 6 years of experience cleaning rooms, supervising laundry, and keeping an eye on the grounds for general maintenance.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Cleaning person is a multi-talented Cleaning person who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • With diligence, manage all cleaning tasks, including floors, bathrooms, trash removal, and windows.
  • General cleaner and housekeeper with 16 years of cleaning, laundry, and maintenance experience in commercial settings.
  • Cleaning person with 6 years of successful quality assurance and stakeholder engagement experience.
  • Ability to keep spaces tidy, clean, and sanitized for maximum safety, comfort, and professionalism.
  • Dedicated Cleaning person who is responsible for the cleanliness and upkeep of various facilities and rooms in metric and procedure facilities.

Accomplishments

  • Enhanced team infection control practices, delivering a 45% reduction in reported illnesses amidst pandemic conditions.
  • Leveraged expertise in Jira to deliver high-quality sanitation services in initiative industries.
  • Identified and addressed maintenance issues promptly, preventing equipment breakdowns and maintaining a 63% uptime rate in utility areas.
  • Reduced response time to service requests by 24% through effective scheduling and real-time communication tools.
  • Maximized operational savings by reducing equipment maintenance frequency by 19% through proactive upkeep and training.
  • Developed and executed a floor maintenance schedule, increasing cleanliness standards by 71%.
  • Coordinated the cleaning of both residential and commercial properties, driving repeat business by 58% through client satisfaction.
  • Worked with leadership to prioritize high-touch areas for enhanced cleaning, boosting client satisfaction scores by 21%.
  • Specialized in handling high-end customer homes, reducing property damage claims to 19% over 18 months.
  • Collaborated with a team of 18 to ensure compliance with procedure, resulting in a perfect audit score.

Affiliations

  • Global Biorisk Advisory Council (GBAC) Certification Holder
  • Member of the Society for Hospitality and Food Service Management
  • Active Member of Phoenix Community Environmental Health Initiative
  • American Medical Informatics Association
  • Association for Facilities Engineering (AFE) Affiliate
  • Certified Green Cleaner Program
  • Attendee of Health and Safety Compliance Seminars
  • Recipient of Cleaning Excellence Award 2022
  • Certified Professional in Cleaning and Disinfection Techniques
  • Rotary International

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • First Aid/CPR/BLS Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Disinfection, Sterilization, and Sanitation Certification
  • Certified Floor Care Specialist
  • Apple Certified Associate (ACA)
  • Green Cleaning Certification
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)

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