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Skills

  • Buffet setup and takedown
  • Effective customer upselling
  • Business Development
  • Identification regulation knowledge
  • Hors-d’oeuvres service
  • Wine pairings
  • Cross-functional team collaboration
  • Customer satisfaction
  • Prompt table clearance
  • Check payment processing

Work Experiences

  • Piled trays high with extras like eating utensils, napkins, and condiments.
  • Achieved Excellence Award for excellence in beverage presentation.
  • Certified in OSHA to ensure responsible service of alcohol, promoting a safe and enjoyable environment.
  • Scheduled reservations and managed seating arrangements in a popular 7-seat framework restaurant.
  • Awarded Excellence Award for exceptional interpersonal skills, leading to a 53% increase in customer retention.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
  • Awarded Top Performer for exceptional interpersonal skills.
  • Assisted in designing seasonal drink menus.
  • Performed all opening, closing, and shift change duties to keep the restaurant running smoothly and the teams ready to meet customer needs.
  • Checked identification to enforce age restrictions for alcoholic beverages.

Summaries

  • Commended for multitasking and providing excellent service to 10 customers on a daily basis.
  • With careful organization, he is an effective creator of service structures.
  • With extensive beverage and food knowledge, he is a fine dining expert and a cheese connoisseur.
  • Cocktail Waitress with experience working in framework restaurants and cafes who is goal-oriented.
  • Having worked in method settings for 11 years.
  • Server with 4 years of experience in the service industry.
  • At metric restaurant, creative floor leader with 14 years of experience serving 18 dinner guests.
  • Developed a rapport with management and staff by providing excellent service and engaging in personal interactions.
  • Offering extensive knowledge, a strong work ethic, and over 3 years of experience in the field.
  • Explaining options, relaying orders to kitchen staff, and dealing with special requests are all skills she possesses.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created
  • Streamlined
  • Represented
  • Advised
  • Improved
  • Awarded "Outstanding Employee" in 2024.
  • Recorded
  • Proposed
  • Elected to oversee expansion of store into Raleigh.

Affiliations

  • SafeServe Food and Alcohol Safety Certification - Obtained in 2024
  • Council of Certified Mixologists (CCM) - Mixology Accreditation - 2023
  • Master Court of Sommeliers - Certified Sommelier - 2024
  • International Council of Nurses
  • Toastmasters
  • Certified Food and Beverage Executive (CFBE) Credential - Completed in 2017
  • American Society of Safety Professionals
  • Nightlife & Cocktail Bar Association (NCBA) - Member since 2022
  • American Medical Informatics Association
  • National Nightlife Association (NNA) - Member since 2020

Certifications

  • Certified Hospitality Supervisor (CHS) by AHLEI 2020
  • ServSafe
  • Culinary and Mixology Certificate Program Beacon Labs 2022
  • Food Handlers Safety Card Phoenix 2023
  • Specialist of Spirits Certification Beacon Labs 2022
  • OSHA: Food Handling
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Responsible Beverage Service (RBS) Certification - 2017
  • ServSafe Alcohol Certification - 2016

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