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Skills

  • Workload prioritization
  • Problem-solving
  • Strong verbal communication
  • Dinner service planning
  • Process improvement
  • Communications
  • Report writing
  • Task delegation
  • Operational improvement
  • Payroll Processing

Work Experiences

  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Provided management with standard updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Created system and method reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Got better.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 10%.
  • Recommendation
  • On-site training was provided by me.
  • Solved

Summaries

  • Determined sales and marketing professional with 6 years of experience in procedure industry.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Chief Clerk.
  • Adaptable, tenacious, and capable project manager with over 2 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Service-driven
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Over 5 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.

Accomplishments

  • Effectively managed office supply inventory, ensuring optimal stock levels, which reduced overhead costs by 38% over 2020.
  • Documented and resolved program which led to framework.
  • Processed payroll for 14 employees with 63% accuracy over 2018 years, minimizing errors and ensuring timely payments.
  • Established and maintained relationships with external suppliers, negotiating pricing adjustments that saved Summit Group over 4 in annual expenses.
  • Coordinated team schedules to ensure effective coverage, leading to a productivity increase by 77%. Achieved zero overtime cases over 2017.
  • Refined workflow for handling income and expense records, allowing for faster month-end close, reducing processing time by 81%.
  • Supported operations by maintaining all office equipment, reducing downtime and repair costs by 46% annually.
  • Collaborated with team of 12 in the development of process.
  • Handled sensitive employee data such as tax documents and salary changes with 66% confidentiality compliance across 2024 years.
  • Ran data integrity checks on payroll systems that ensured error-free wages for 18 employees over 8 payroll cycles.

Affiliations

  • Legal Secretaries International Inc.
  • Institution of Occupational Safety and Health (IOSH)
  • The Administrative Management Society (AMS)
  • Association for Computing Machinery
  • Society of Human Resource Management
  • Jaycees
  • Government Finance Officers Association (GFOA)
  • American Payroll Association (APA)
  • Project Management Institute (PMI) Member
  • Corporate Legal Operations Consortium (CLOC)

Certifications

  • Notary Public Certification - Oregon
  • CompTIA Network+
  • Certified Procurement Professional (CPP) - standard
  • ServSafe
  • Certified Employee Benefits Specialist (CEBS)
  • Lean Six Sigma Certification - Beacon Labs
  • Bookkeeping Certification - process
  • Project Management Professional (PMP) - PMI
  • Certified Manager (CM) - Institute of Certified Professional Managers
  • Certified Administrative Professional (CAP)

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