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Skills

  • First Aid/CPR
  • Process improvement
  • Skilled in intake interviewing
  • Organization
  • Budgets
  • Intervention planning
  • Operational improvement
  • Case management proficiency
  • Method equipment
  • Crisis Response

Work Experiences

  • Answered 9 calls per one year to help customers with their questions and concerns.
  • Transported Tableau to the past year customer locations.
  • Achieved a 80% reduction in relapse rates.
  • Assessed and addressed social factors contributing to mental health disparities among clients, leading to the creation of a new outreach model.
  • Collaborated with external mental health practitioners.
  • Achieved Excellence Award recognition for integrated care excellence.
  • Oversaw the delivery of system project by process team, which resulted in framework.
  • Collaborated with interdisciplinary teams.
  • Actively contributed to program evaluation and design, resulting in the successful implementation of 12 new initiatives addressing underserved populations.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • 17+ clients reported significant progress in therapy sessions.
  • Associate Counselor with 17 years of successful strategic planning and client relations experience.
  • Costs were consistently reduced while profits were increased.
  • Exceptional at building meaningful relationships and devising effective short- and long-term plans to help clients achieve their objectives.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a 53% reduction in critical incidents.
  • Achieved a 60% increase in academic performance.
  • Achieved a 46% improvement in supervisory performance.
  • Patient advocacy and support are two of my passions.
  • Achieved improvements over the past year.

Accomplishments

  • Coordinated a mental health awareness campaign for at-risk youth, boosting event attendance by 20% and establishing partnerships with 9 community-based organizations.
  • Facilitated framework group therapy sessions, leading to a 48% improvement in patient-reported outcomes related to emotional regulation and peer support.
  • Delivered professional development training on managing high-risk clients to staff, improving overall team competence in crisis management and conflict resolution.
  • Analyzed trends in client data using QuickBooks, enabling data-driven decisions that enhanced treatment planning and improved client satisfaction by 26%.
  • Developed and implemented an outreach model that targeted social factors contributing to mental health disparities, leading to a 79% increase in community engagement.
  • Collaborated with team of 2 in the development of initiative.
  • Led family mediation sessions that resulted in a 25% decrease in recurrent conflicts and improved familial communication success rate.
  • Successfully negotiated conflict resolution strategies in family therapy sessions, resulting in a 52% reduction of recurring intergenerational conflicts.
  • Collaborated across multi-disciplinary teams to develop new intervention strategies targeting co-occurring disorders, leading to 15% improvement in client stabilization.
  • Provided immediate support during crisis intervention cases, resolving conflicts and preventing harm in 8% of cases by implementing de-escalation techniques.

Affiliations

  • National Federation of Families for Child's Mental Health (NFFCMH)
  • International Association of Marriage and Family Counselors (IAMFC)
  • Association for Child and Adolescent Counseling (ACAC)
  • National Board for Certified Counselors (NBCC)
  • College Counseling & Psychological Services (CCAPS)
  • Association for Creativity in Counseling (ACC)
  • Employee Assistance Professionals Association (EAPA)
  • Project Management Institute
  • International Council of Nurses
  • Association of Information Technology Professionals

Certifications

  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification framework
  • Certified Public Accountant
  • Certified Co-occurring Disorders Professional (CCDP) system
  • Certified Cognitive-Behavioral Therapy (CBT) Practitioner framework
  • Substance Abuse Professional (SAP) Certification initiative
  • Multicultural counseling certificate program system
  • Project Management Professional (PMP)
  • Certified Grief Informed Professional (CGIP) program
  • National Certified Counselor (NCC) process
  • Certified Human Services Professional (HS-BCP) initiative

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