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Skills

  • Case management
  • Preventative health
  • Chronic care management
  • Medication management
  • Quality improvement initiatives
  • Patient and family education
  • Data entry
  • Interdisciplinary team collaboration
  • Crisis management
  • Home care

Work Experiences

  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Acted quickly in situations that threatened the unit's safety and security, implementing crisis prevention interventions to control and de-escalate the situation.
  • Advocated for the approval of necessary treatments.
  • Recorded details about all therapies, including standard and framework to keep patient charts up to date.
  • Collaborated with pharmaceutical companies to ensure clients had access to necessary medications, reducing prescription wait times by 48%.
  • Conducted ongoing assessments to assess mental health needs and collaborated with a multidisciplinary team to create, implement, manage, and modify individualized care plans.
  • Observed and reported on the patient's condition, progress, and medication side effects to accurately document updates.
  • Collaborated with technology vendors.
  • Achieved Innovation Award for excellence in patient advocacy.
  • Physical assessments, medication, and chronic disease management were all part of my care for home health patients.

Summaries

  • Achieved cost savings through strategic healthcare management.
  • Senior Nurse Case Manager with 4 years of experience treating patients and coordinating care with other healthcare professionals.
  • Proven track record of using critical thinking, analysis, and medical knowledge to provide exceptional care in high-pressure situations.
  • Proven leader with a track record of successfully uniting and guiding nursing teams toward patient care goals, increased satisfaction, and the continuous implementation of widespread healthcare system initiatives.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 75% increase in patient satisfaction.
  • Ready for a new opportunity to put my outstanding nursing skills to work in a system setting.
  • Leader who prioritizes quality and efficiency.
  • Within Human Resources, senior Senior Nurse Case Manager and outstanding performer in vendor management and project management.
  • Considered to be a hard worker with a strong desire to succeed.

Accomplishments

  • Conducted monthly health risk assessments for 10 patients, identifying high-risk individuals and preventing potential hospitalizations.
  • Partnered with physicians and specialists to create individualized interventions that reduced unnecessary hospital admissions by 71% %.
  • Effectively led quality improvement initiatives, decreasing emergency room visits for chronic condition patients by 40%.
  • Developed medication management protocols that improved adherence for chronic disease patients, reducing medication errors by 55% %.
  • Collaborated with social workers and community health organizations to connect patients to essential post-acute care services, increasing follow-up compliance by 77% %.
  • Developed discharge planning programs that reduced 30-day readmission rates by 84% across metric facilities.
  • Reduced patient readmission rates for chronic conditions through proactive health risk assessments and case monitoring systems.
  • Aided in reducing average patient length of stay by cultivating seamless care transitions in collaboration with inpatient teams.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised a team of 8 case managers and nurses, ensuring the timely processing of 5 patient cases per month.

Affiliations

  • Case Management Society of America (CMSA)
  • International Association of Clinical Research Nurses (IACRN)
  • National Home Infusion Association (NHIA)
  • Academy of Managed Care Pharmacy (AMCP)
  • National Transitions of Care Coalition (NTOCC)
  • Jaycees
  • Freemason
  • Project Management Institute
  • Society of Human Resource Management
  • American College of Healthcare Executives (ACHE)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified in Care Coordination (CCC)
  • Certified Legal Nurse Consultant (CLNC)
  • Certified Utilization Review Plans (CURP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Diabetes Educator (CDE)
  • Certified Case Manager (CCM)
  • Basic Life Support (BLS) Certification
  • Certified Managed Care Nurse (CMCN)
  • Certified Public Accountant (CPA)

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