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Skills

  • Health risk assessments
  • Patient and family advocacy
  • Chronic disease management
  • Home care
  • Sanitation
  • Utilization review
  • Chronic care management
  • Trauma recovery
  • Data-driven decision making
  • Strong clinical judgment

Work Experiences

  • Oversaw nursing activities for 8 departments at a 11-bed hospital with 3+ employees, advising nurses on how to provide excellent patient care and satisfaction.
  • Achieved a 83% increase in patient retention.
  • Achieved efficient care coordination.
  • Oversaw 7 nurses and nursing activities in a 12-bed hospital, providing comprehensive nursing guidance and ensuring high levels of patient satisfaction and care.
  • Observed and reported on the patient's condition, progress, and medication side effects to accurately document updates.
  • Medication and IV administration, catheter insertion, and airway management were among the interventions I implemented.
  • Achieved a 66% improvement in care plan adherence.
  • Adjusted care plans accordingly.
  • Advocated for enhanced palliative and hospice care options for terminal illness patients, directly contributing to an increase in patient referrals by 82%.
  • Followed strict safety precautions by calculating the correct dosages before administering medications.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated, hardworking, and experienced program Registered Nurse with experience in patient care, medication monitoring, and treatment management.
  • Achieved a 79% increase in treatment compliance.
  • Achieved cost savings through strategic healthcare management.
  • In fast-paced emergency medicine settings, prioritizes clinical and operational tasks.
  • Achieved a 75% increase in patient satisfaction.
  • Proven track record of using critical thinking, analysis, and medical knowledge to provide exceptional care in high-pressure situations.
  • Flexible and adaptable to changing patient needs and conditions.
  • Senior Nurse Case Manager with a passion for health screenings and treating patients with metric and initiative diseases.
  • Achieved a 85% reduction in 30-day readmission rates.

Accomplishments

  • Coordinated multi-disciplinary case conferences for high-acuity cases, resulting in tailored care plans and fewer ER visits for chronic illness patients.
  • Integrated chronic disease pathway models into discharge protocols, helping reduce system-wide hospital readmissions by 76% %.
  • Improved patient communication protocols by streamlining physician-nurse liaisons, enhancing the timeliness and accuracy of care plan updates.
  • Led hospital-wide initiative on discharge efficiency, resulting in a reduction of average discharge times by 9 hours.
  • Initiated and oversaw a transitional care program that reduced 30-day heart failure readmission rates by 15% % at initiative.
  • Rolled out a health-care provider education initiative on telehealth, increasing internal usage by 75% % over 6 months.
  • Implemented telehealth services that improved patient accessibility to care, increasing patient adherence rates by 36% within 6 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed medication management protocols that improved adherence for chronic disease patients, reducing medication errors by 55% %.
  • Successfully advocated for the implementation of new patient billing software, improving the accuracy of case management documentation by 57% %.

Affiliations

  • Commission for Case Manager Certification (CCMC)
  • Case Management Society of America (CMSA)
  • National Association of Clinical Nurse Specialists (NACNS)
  • Society of Human Resource Management
  • National Association of Healthcare Advocacy Consultants (NAHAC)
  • Project Management Institute
  • Patient-Centered Outcomes Research Institute (PCORI)
  • Academy of Managed Care Pharmacy (AMCP)
  • State Board of Nursing Atlanta License
  • Rotary International

Certifications

  • ServSafe
  • Certificate in Nursing Informatics
  • Certification in Care Coordination and Transition Management (CCCTM)
  • Basic Life Support (BLS) Certification
  • Certified Utilization Review Plans (CURP)
  • Certification in Patient Safety (CPPS)
  • Certified Health Coach (CHC)
  • Certified Public Accountant (CPA)
  • Certified Disability Management Specialist (CDMS)
  • Case Management Administrative Certification (CMAC)

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