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Skills

  • EMR / EHR
  • Communications
  • Medical transcription
  • Patient Assessments
  • Process improvement
  • Chronic disease management
  • First Aid/CPR
  • Appointment scheduling and follow-up coordination
  • Simple dressings
  • Compliance with OSHA regulations

Work Experiences

  • Advised patients on preoperative processes, reducing no-show rates for scheduled surgeries by 61%.
  • Assisted in digital imaging procedures.
  • Was in charge of preparing and administering medications to help patients with their symptoms.
  • Achieved a 77% first-attempt success rate in venipuncture.
  • Achieved zero cross-contamination incidents.
  • Collaborated with colleagues on inventory management.
  • Accurately entered data into the process.
  • Assisted in the recruitment of externs.
  • Kept detailed records of test results by entering data and patient information into a computer.
  • Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and launched.

Summaries

  • Independent worker with extensive medical experience and a meticulous nature dedicated to providing the best possible care to patients.
  • Collaborated with nursing staff for streamlined patient preparation.
  • Collaborative team player.
  • Professional Medical Support with 12 years of experience in a metric environment.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Competent in chart organization, patient room preparation, and laboratory testing and medication administration to support diagnostic processes.
  • Costs were consistently reduced while profits were increased.
  • Collected vital signs.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Assisted in surgical settings.

Accomplishments

  • Assisted in updating Adobe Creative Suite EMR systems, reducing input errors and enhancing record-keeping efficiency by 15%.
  • Ensured full compliance with HIPAA and OSHA regulations, maintaining a 100% clean audit record over three years.
  • Performed routine EKGs under ITIL guidelines, earning commendation from cardiologists for precision and timely results.
  • Mentored 9 externs over a 2017 period, ensuring consistent onboarding and improving team performance.
  • Improved the accuracy of patient information by meticulously reviewing and updating EMR entries, reducing error rates by 27%.
  • Collaborated to create patient education materials in framework, improving patient understanding and compliance with post-care orders.
  • Processed insurance claims with zero rejections due to incorrect coding, improving claims processing efficiency by 41%.
  • Accurately reviewed and updated patient medical histories, leading to a 19% improvement in documentation accuracy.
  • Utilized SAP to conduct lab specimen processing, reducing sample processing time by 22% at Portland.
  • Streamlined patient preparation for surgeries, reducing average procedure wait times by 15% through coordinated team efforts.

Affiliations

  • Completed Basic Life Support (BLS) & CPR certification courses
  • Health Insurance Portability and Accountability Act (HIPAA) Training 2019
  • Affiliated with program Patient Care Advocacy Groups
  • Association of Information Technology Professionals
  • Member of American Society of Clinical Pathology (ASCP)
  • Massachusetts Medical Assistant Professional Association
  • National Association of Social Workers
  • Freemason
  • Member of the National Association of Emergency Medical Technicians (NAEMT)
  • National Healthcareer Association (NHA)

Certifications

  • Medication Aide Certification (MAC) - Oregon
  • ServSafe
  • Certified Electronic Health Records Specialist (CEHRS) program
  • Certified Billing and Coding Specialist (CBCS) – National Healthcareer Association (NHA)
  • Graduate Certificate in Healthcare Technology - category
  • Certification in Infection Control (CIC) - The Certification Board of Infection Control & Epidemiology (CBIC)
  • Certified Medical Assistant (CMA) - Beacon Labs
  • Basic EKG and Arrhythmia Identification Certification - Vantage
  • Cisco Certified Network Associate (CCNA)
  • Certified Diabetes Educator (CDE) - National Certification Board for Diabetes Educators (NCBDE)

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