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Skills

  • Team management
  • Process improvement
  • EMR / EHR
  • Medical transcription
  • Clinical process optimizations
  • Clinical Documentation Accuracy
  • Data entry
  • Project organization
  • Business operations
  • Payment collection

Work Experiences

  • Administered prescribed medications.
  • Advised patients on preoperative processes, reducing no-show rates for scheduled surgeries by 61%.
  • Applied knowledge of medical terminology to efficiently transcribe physician notes for inclusion in patient records, reducing errors by 44%.
  • Was in charge of preparing and administering medications to help patients with their symptoms.
  • Administered prescribed medications under the supervision of a licensed provider, improving patient adherence to treatment by 39%.
  • Achieved commendation for maintaining a calm demeanor.
  • Achieved 75% more accurate records.
  • Helped patients prepare for X-rays, EKGs, suture removal, and dressing changes.
  • Did clerical work like word processing, data entry, phone answering, and filing.
  • Kept detailed records of test results by entering data and patient information into a computer.

Summaries

  • Competent in chart organization, patient room preparation, and laboratory testing and medication administration to support diagnostic processes.
  • Collaborated with nursing staff for streamlined patient preparation.
  • Achieved compliance rates of 25% during audits.
  • Assisted in surgical settings.
  • Gather patient information and assist with office operations and physician support, performance reporting and strategic planning.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • To improve patient satisfaction and retention, be cheerful during each patient interaction.
  • Within Healthcare, senior Clinical Medical Assistant Extern and outstanding performer in process improvement and team leadership.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Received recognition for consistent adherence to sterile technique, preventing procedural complications related to contamination.
  • Mentored 9 externs over a 2017 period, ensuring consistent onboarding and improving team performance.
  • Assisted in updating Adobe Creative Suite EMR systems, reducing input errors and enhancing record-keeping efficiency by 15%.
  • Supported practice in transitioning to a new EMR system, contributing to an 8% increase in staff productivity and data accuracy.
  • Executed daily patient chart audits, identifying and correcting discrepancies, resulting in 25% cleaner records.
  • Led patient intake under strict COVID-19 protocols, improving both safety and check-in efficiency by 85%.
  • Led team-based initiatives to improve procedural efficiency, contributing to 43% quicker patient turnover during shift hours.
  • Collaborated to create patient education materials in framework, improving patient understanding and compliance with post-care orders.
  • Conducted sterile field preparation for procedures with zero instances of contamination reported to date.
  • Streamlined patient preparation for surgeries, reducing average procedure wait times by 15% through coordinated team efforts.

Affiliations

  • Clinical Medical Assistant Certification achieved in 2015
  • Recipient of Clinical Assistant Excellence Award 2019
  • Continuing Education: Introduction to EMR/EHR Systems
  • Association for Supply Chain Management (APICS)
  • Internship or Externship at process
  • Continuing Education: OSHA Compliance in Healthcare Settings
  • Medical Assistant Externship Panel Participant
  • Infection Control and Decontamination Procedures Workshop Atlanta, 2020
  • Completed Basic Life Support (BLS) & CPR certification courses
  • Member of the National Association for Health Professionals (NAHP)

Certifications

  • Medication Aide Certification (MAC) - Oregon
  • Advanced Cardiovascular Life Support (ACLS) - American Heart Association
  • Certified Patient Care Assistant - Summit Group
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • Phlebotomy Technician Certification - Cedar Works
  • CompTIA Security+
  • Intravenous (IV) Therapy Certification - Arizona
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)

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