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Skills

  • Project organization
  • AI-powered CRM adoption
  • Communications
  • Business operations
  • MS Office
  • Market entry strategy formulation
  • Team management
  • Customer retention strategies
  • Due diligence processes
  • Event networking and client acquisition

Work Experiences

  • Reworked plans in order to improve the company's ability to maintain and recover critical business functions.
  • Coached junior sales staff.
  • Achieved initial revenue targets within 6 months.
  • Accounted for 81% of the division’s revenue.
  • Tender document preparation
  • Achieved results within three years.
  • Authored business case studies on successful campaigns that later became company benchmarks for performance improvements.
  • Coordinated new sales initiatives.
  • Achieved results in the past year.
  • Attended and represented the company at system.

Summaries

  • Boosted performance metrics.
  • Achieved 21% growth.
  • Capable New Business Manager with experience reviewing departmental requirements and developing strategic approaches to disaster planning, recovery, and risk mitigation.
  • Costs were consistently reduced while profits were increased.
  • Accomplished this over three years.
  • Achieved a 64% increase in quarterly revenue.
  • Accelerated revenue by 42%.
  • Business intelligence-driven Manager.
  • Achieved 72% year-over-year growth.
  • Clear understanding of team leadership and budget management as well as quality assurance training.

Accomplishments

  • Streamlined business development processes, leading to a 79% reduction in acquisition costs while increasing conversion rates by 37%.
  • Reduced client churn by 31% through proactive account management and tailored client communication.
  • Negotiated exclusive distribution agreements with initiative, growing year-over-year sales by 79%.
  • Resolved product issue through consumer testing.
  • Implemented CRM solutions to track sales performance and customer engagement, resulting in a 76% improvement in forecasting accuracy.
  • Successfully launched 3 sales campaigns targeted towards Miscellaneous, yielding a 73% increase in market penetration.
  • Exceeded annual sales targets by 69% by leveraging business intelligence tools to identify profitable market trends.
  • Managed a portfolio of 6 high-value clients, consistently achieving 71% growth in account renewals year-over-year.
  • Drove 83% growth in new business by identifying untapped market segments and tailoring sales approaches.
  • Revised the proposal strategy for enterprise contracts, leading to an increase in successful bids at a higher average contract value of $11.

Affiliations

  • American Business Women's Association - Collaborated on tactics tailored for diverse leadership and business innovation initiatives.
  • Business Development Guild - Exchanged insights and strategies with other professionals on creating comprehensive sales funnels.
  • Project Management Institute (PMI) - Applied best project management practices to streamline development pipelines for new business.
  • Association for Talent Development (ATD) - Underwent professional development in coaching and leadership training tailored to business growth.
  • Jaycees
  • National Association of Sales Professionals - Attended training sessions on negotiation and client retention strategies.
  • Association of Information Technology Professionals
  • Business Development Academy - Attended certification workshops in deal-making and negotiation strategies tailored toward market growth.
  • HubSpot Certification (CRM) - Completed training in lead nurturing and customer relationship management in an inbound-driven environment.
  • Sales Enablement Collective - Engaged in strategy development workshops to align marketing with sales for optimized pipeline conversion.

Certifications

  • Customer Experience (CX) Management Certification
  • Executive Program in Strategic Sales Management - Lakeside Partners
  • Customer Relationship Management (CRM) Certification
  • Apple Certified Associate (ACA)
  • Certified Revenue Cycle Representative (CRCR)
  • Certified Business Analysis Professional (CBAP)
  • Strategic Sales Management Certification - Harbor & Co.
  • Certified Mergers and Acquisitions Professional (CM&AP)
  • CompTIA Security+
  • Salesforce

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