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Skills

  • MS Office
  • Motivational interviewing
  • Grassroots health advocacy
  • Team building
  • Client advocacy and support
  • Problem resolution
  • Infant mortality rates
  • Assignment management
  • Team management
  • Project organization

Work Experiences

  • Assisted vulnerable people in navigating the healthcare system.
  • Addressed concerns about communicable diseases.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assisted in the creation of a bilingual public health initiative.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 16% reduction in emergency room visits.
  • Assisted with discharge planning for hospitalized clients.
  • Assisted in the creation of a bilingual public health initiative, reaching 11 residents and fostering better access to medical services in marginalized communities.
  • Assisted healthcare providers in administering vaccinations.
  • Assisted healthcare providers in administering vaccinations to 10 children as part of a mass immunization campaign, contributing to 59% immunization coverage.

Summaries

  • Client-focused Community Health Aide.
  • Dedicated healthcare professional with experience coordinating training, paperwork, and community resources.
  • Community Health Aide with demonstrated expertise in reducing chronic disease risks through routine screenings and patient education on preventative care.
  • Community Health Worker with 15 years of experience in high-pressure environments.
  • Co-developed a bilingual health initiative.
  • Client-focused Community Health Aide with a strong track record of improving health literacy through culturally relevant education materials, increasing patient engagement.
  • Well-versed in available resources and adept at assisting people in navigating healthcare programs.
  • Adept at assisting with vaccination campaigns.
  • Addressed complex medical conditions.
  • Achieved results over a 6 months.

Accomplishments

  • Increased compliance with care plans for patients with chronic health conditions by 67% through the use of bilingual health education materials.
  • Engaged high-risk populations with follow-up home visits resulting in improved medication adherence for 6 patients.
  • Created and implemented behavior change workshops for managing chronic diseases such as diabetes and hypertension, improving patient adherence by 78%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with community hospitals and public health departments to design intervention plans that targeted the reduction of communicable diseases by 23%.
  • Recorded crucial patient data into electronic health systems, ensuring accuracy and assisting in patient-centered decision-making processes.
  • Implemented crisis intervention strategies in response to mental health emergencies, leading to a 49% reduction in psychiatric hospitalizations.
  • Assessed social determinants of health for over 11 patients, enabling access to essential services and reducing avoidable patient escalations by 29%.
  • Created partnerships with local organizations to launch health initiatives, expanding available services by 11% and increasing cross-sector referrals.
  • Utilized SAP to enter and manage case records, improving data accuracy and supporting informed healthcare decision-making processes.

Affiliations

  • World Health Organization (WHO) - Health Volunteer Network
  • Project Management Institute
  • American Academy of Health Behavior (AAHB)
  • International Association of Administrative Professionals
  • American Medical Informatics Association (AMIA)
  • Outreach Worker Training Institute (OWTI)
  • National Commission for Health Education Credentialing (NCHEC)
  • American Telemedicine Association (ATA)
  • National Board for Certification of Medical Interpreters (NBCMI)
  • American Heart Association (AHA) - Healthcare Provider Network

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Global Health Certification – Johns Hopkins University
  • Public Health Informatics Certificate – system
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Public Health Emergency Preparedness (PHEP) Certificate – Centers for Disease Control and Prevention
  • Project Management Professional (PMP)
  • Certified Healthcare Emergency Professional (CHEP)
  • Social Determinants of Health Certification – procedure
  • Google Certified Professional Cloud Architect
  • Certified Medical Office Assistant (CMAA)

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