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Skills

  • Budget development
  • Compliance risk mitigation
  • Effective leader
  • Employee reviews
  • Stakeholder relations
  • Conflict resolution
  • Business Intelligence (BI) Reporting
  • Leadership development
  • Staff training/development
  • Supply chain optimization

Work Experiences

  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Upheld high leadership standards for employees, consistently leading by example to achieve best-in-class standard results.
  • Kept the program workspace clean and organized by working closely with employees to systemize tasks.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 5%.
  • Successfully managed purchasing, sales, marketing, and customer account operations.
  • Employees were delegated process daily tasks, which streamlined daily progress and efficiency.
  • Worked directly with management, General Business Managers, and the metric department to brainstorm, discuss strategy, and mitigate system issues.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Kept track of 16 employees' daily activities and devised plans to address issues that resulted in standard.
  • Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality.

Summaries

  • 3 years of strategic General Business Manager experience leading and overseeing system and program business activities.
  • Dedicated to providing excellent system services and efficient conflict resolution.
  • A results-oriented planner who excels at forming and retaining high-performing teams.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Optimize long-term success by effectively balancing targets with resources.
  • Well-versed in process improvement and a stickler for deadlines.
  • Accomplished business executive skilled in contract negotiations that have reduced procurement costs by 50% and improved supplier delivery times by 10 days.
  • Offering data analysis and strategic planning, meticulous leader and strategic planner with broad managerial acumen.
  • Achieved a consistent completion rate.
  • Achieved 75% growth in revenue.

Accomplishments

  • Partnered with system to secure funding for a major expansion project, resulting in $4 in additional capital for business growth.
  • Led multiple process improvement projects that cumulatively generated $16 in revenue savings annually.
  • Collaborated with senior leadership to deliver cost-saving initiatives, leading to 27% reduction in overhead over 2023.
  • Created a leadership development program that produced 14 internal promotions and increased employee satisfaction scores by 44%.
  • Streamlined core operations, shortening supplier lead times from 2 weeks to 3 as part of a broader supply chain optimization program.
  • Led the strategic assessment of competitive market conditions, identifying growth opportunities that drove 40% increase in market share.
  • Resolved product issue through consumer testing.
  • Implemented a balanced scorecard system to monitor, report, and optimize performance across key operational areas.
  • Headed the transition to a new ERP system, reducing data entry errors by 65% and improving reporting accuracy.
  • Documented and resolved program which led to system.

Affiliations

  • Business Professionals of America (BPA)
  • Society for Advancement of Management (SAM)
  • American Society of Safety Professionals
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • National Association of Workforce Development Professionals (NAWDP)
  • American Marketing Association
  • Jaycees
  • International Council of Nurses
  • Institute for Business Continuity Training (IBCT)

Certifications

  • Certified Professional in Business Analysis (CPBA)
  • Master of Business Administration (MBA) procedure
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified ScrumMaster (CSM)
  • Project Management Professional (PMP)
  • Certified Mergers & Acquisitions Advisor (CMAA)
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP) - Lakeside Partners, 2018
  • Certified Supply Chain Professional (CSCP)
  • Financial Risk Manager (FRM) - Global Association of Risk Professionals (GARP)

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