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Skills

  • CRM Systems
  • Cooking meals
  • Physical therapy administration
  • Music showcase training
  • Executive presentations
  • Client-focused
  • Accounts payable/receivable
  • System equipment
  • Chauffeuring
  • Business Development

Work Experiences

  • Met with Senior Caregiver to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
  • Advised
  • Solved
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Responded quickly to customer concerns and resolved program issues using budget management and cross-functional collaboration.
  • Ran errands for customers, including grocery shopping and other essentials.

Summaries

  • Articulate
  • Appointment, medication, and household management training.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Versatile
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a procedure position with a forward-thinking organization.

Accomplishments

  • Assisted in physical therapy for 13 residents in a long-term care facility, which resulted in a 30% rate of mobility improvement within three years.
  • Led a team of caregivers in the design and execution of targeted activity programs, achieving 83% client participation rate.
  • Implemented safety protocol enhancements in clients’ homes, resulting in a 27% reduction in accident-related injuries over a the past year period.
  • Coordinated transportation for clients’ medical appointments, resulting in 76% increase in appointment adherence and follow-up care attendance.
  • Implemented holistic wellness programs tailored to senior clients, achieving 35% improvement in mental well-being and emotional health for 5 participants.
  • Collaborated with team of 15 in the development of metric.
  • Resolved product issue through consumer testing.
  • Documented and resolved process which led to initiative.
  • Led physical therapy and mobility exercises for 10 patients, helping them achieve a 81% improvement in mobility and physical well-being.
  • Developed patient-specific dietary plans, improving nutritional health, and achieving weight stabilization in 12 elderly clients with chronic conditions.

Affiliations

  • The Association for Frontotemporal Degeneration (AFTD)
  • American Marketing Association
  • Council on Aging of Arizona
  • Association for Computing Machinery
  • Society of Women Engineers
  • American Medical Informatics Association
  • Dementia Friends USA
  • Project Management Institute
  • Association for Gerontology in Higher Education (AGHE)
  • Association for Supply Chain Management (APICS)

Certifications

  • CPR Certification (American Heart Association)
  • Certified Nursing Assistant (CNA)
  • Advance Directives and End-of-Life Planning Certification
  • Certified Health Coach Lakeside Partners
  • Certified Protection Officer (CPO)
  • Caregiver Core Competencies Certification Cedar Works
  • End-of-Life Care Training Certification
  • Certified Public Accountant
  • Certified Medical Administrative Assistant (CMAA)
  • Alzheimer's Disease and Dementia Care (ADDC) Certification

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