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Skills

  • Team management
  • MS Office
  • Customer service (internal/external)
  • Advanced problem-solving skills
  • Shipping and receiving
  • Package labeling
  • Problem resolution
  • Vendor relationship management
  • First Aid/CPR
  • Regulatory compliance

Work Experiences

  • Collaborated with vendors and suppliers.
  • Coordinated with the logistics team to execute same-day shipments for 14 high-priority orders, achieving a 19% on-time delivery rate.
  • Achieved 64% seamless transition.
  • Collaborated with supply chain managers.
  • Adhered to all safety protocols.
  • Anticipated future product demand.
  • Assisted in the development of a new training program for incoming staff, which led to 46% lower onboarding time.
  • Communicated with carrier representatives to make arrangements and provide shipping and delivery instructions.
  • Achieved annual savings of $16.
  • Complied with metric.

Summaries

  • Committed to driving continuous improvement in order fulfillment accuracy.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Addressed damaged product issues.
  • Certified forklift and equipment operator.
  • Experienced in technical writing, recordkeeping, and interdepartmental coordination.
  • Desire to take on a new challenging role involving the development of effective strategies and the maintenance of cost controls.
  • Recognized on a regular basis for outstanding performance and contributions to the Manufacturing and Production industry's success.
  • Within Manufacturing and Production, senior Distribution Process Worker and outstanding performer in budget management and project management.
  • To increase efficiency, develop and implement innovative transportation and distribution procedures.
  • Strengths in quality assurance and client relations backed up by Manufacturing and Production training.

Accomplishments

  • Directed the implementation of an inventory control system that resulted in 58% fewer stock discrepancies and improved overall workflow.
  • Successfully managed the distribution of over 16 items monthly, aligning delivery times with company standards and improving customer satisfaction.
  • Led a team of 16 warehouse associates to achieve a 33% order accuracy rate, even during peak distribution periods.
  • Managed critical deadlines for seasonal distribution events, driving an on-time completion rate of 70% during peak periods.
  • Developed safety protocols that ensured zero accidents in 8 months, contributing to a safer and more compliant warehouse environment.
  • Reduced overall transport costs by 49% by initiating vendor discussions and securing more favorable contracts.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined order picking processes, reducing order cycle time by 17 hours and improving throughput by 57%.
  • Facilitated 12% improvement in warehouse safety by conducting incident prevention seminars and equipment checks.
  • Handled metric under strict regulatory guidelines, achieving zero compliance incidents over 12 years.

Affiliations

  • National Association of Social Workers
  • Member of the Material Handling Institute (MHI)
  • Participant in Lean Warehousing and Distribution Conference 2019
  • Enrolled in Advanced Stock Control Certification by Beacon Labs
  • American Society of Safety Professionals
  • Engaged in the Workplace Safety and Emergency Planning Conference, Columbus
  • Certified Forklift Safety Trainer recognized by the Occupational Safety and Health Administration (OSHA)
  • Member of The Warehousing Education and Research Council (WERC)
  • International Council of Nurses
  • Lions Club

Certifications

  • Certified Data Analytics for Operations Professionals
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • Certified Pallet Load and Stability Specialist by system
  • Basic DOT ICD-10 HAZMAT Certification
  • CompTIA Security+
  • Freight Broker Certification & Training by metric
  • Certified Global Logistics Associate (GLA) Exam
  • Salesforce
  • Dangerous Goods Instructor Certification by Brightline

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