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Skills

  • Multitasking under pressure
  • Logistics coordination
  • Organization
  • Process improvement
  • Task delegation
  • Business operations
  • Order fulfillment optimization
  • Shipment planning
  • Problem resolution
  • Route management

Work Experiences

  • Was in charge of day-to-day shipping and receiving for over 7 packages per day.
  • Directed 10 personnel during high-demand periods.
  • Achieved consistent pricing.
  • Digitized and modernized the warehouse inventory system using ServiceNow, speeding up data entry and reducing human error by 84%.
  • Delivered consistent results during peak distribution periods.
  • Conducted 13 audits.
  • Managed incoming orders, organized deliveries, and transferred packages to other departments using process and category equipment.
  • Assisted in the development of a new training program for incoming staff, which led to 46% lower onboarding time.
  • Ensured that procedure and program packages were delivered efficiently and on time, identifying and selecting the best shipping methods to meet deadlines.
  • Achieved records compliance goals.

Summaries

  • Portuguese conversational abilities
  • Certified in forklift operation.
  • Strong record-keeping and planning skills.
  • Collaborative leader.
  • Proficient in the use of industrial material circulation equipment.
  • Committed to driving continuous improvement in order fulfillment accuracy, developing processes that reduced picking errors by 16%-67% annually.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of client relations and team leadership as well as stakeholder engagement training.
  • With 8 years of experience, I am very familiar with professional shipment processes.
  • Adept at tracking shipment progress.

Accomplishments

  • Documented and resolved method which led to framework.
  • Streamlined order picking processes, reducing order cycle time by 17 hours and improving throughput by 57%.
  • Directed the implementation of an inventory control system that resulted in 58% fewer stock discrepancies and improved overall workflow.
  • Monitored inventory shelf-life, reducing material waste by 65% through accurate tracking and timely stock rotation.
  • Reduced lost or damaged shipments by 46% through the implementation of new packing protocols and regular staff training.
  • Developed employee shift schedules that maximized productivity while reducing overtime by 48%, leading to more efficient operations.
  • Successfully managed the distribution of over 16 items monthly, aligning delivery times with company standards and improving customer satisfaction.
  • Implemented a warehousing space management system that improved utilization by 65% and reduced order picking errors.
  • Developed safety protocols that ensured zero accidents in 8 months, contributing to a safer and more compliant warehouse environment.
  • Collaborated with team of 17 in the development of method.

Affiliations

  • Association of Information Technology Professionals
  • Lions Club
  • Attendee of the International Conference on Warehouse Efficiency, 2016
  • Enrolled in Advanced Stock Control Certification by Beacon Labs
  • Certified as a Logistics Practitioner through Scrum Master
  • Affiliation with the International Association for Safety Professionals (IASP)
  • Member of the National Association for Inventory Accuracy (NAIA)
  • Active participant in the Council of Supply Chain Management Professionals (CSCMP)
  • Member of The Warehousing Education and Research Council (WERC)
  • Affiliated with the International Warehouse Logistics Association (IWLA)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Hazardous Materials Specialist (CHMS) Certification by Ironclad Systems
  • Fundamentals of Supply Chain Management Certificate by category
  • Certified Pallet Load and Stability Specialist by system
  • ServSafe
  • Freight Broker Certification & Training by metric
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Forklift Operator by Texas Department of Labor
  • OSHA HAZWOPER 24hr or 40hr Certification 2021
  • CompTIA A+ Technician

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