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Skills

  • Process improvement
  • Operational improvement
  • Mail handling
  • Team collaboration
  • Budget management ($15+)
  • Organization
  • Team management
  • Spreadsheet management
  • Company policy enforcement
  • Process automation

Work Experiences

  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Analyzed office costs.
  • Achieved Employee of the Year for consistently surpassing performance metrics, improving overall team efficiency by 70%.
  • Planned domestic and international travel, including airfare, hotel reservations, and ground transportation.
  • Was responsible for a variety of administrative, financial, and service-related tasks, including strategic planning and data analysis.
  • Created monthly reports on expenses.
  • Created and maintained an employee database.
  • Achieved a 30% reduction in overhead.
  • By reducing downtime and streamlining quality control procedures, I was able to increase profitability and productivity.
  • Boosted employee morale by 31%.

Summaries

  • Benefited overall budget control.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Methodical and well-organized, with excellent prioritizing and planning skills.
  • Achieved a 67% reduction in office overhead.
  • Reliable secretary with prior front-desk experience, including scheduling and record-keeping.
  • Conducted price comparisons.
  • Talented Administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software. Leveraging 2 years of excellence in framework settings and CPA competencies.
  • Using CPA competencies and 4 years of excellence in metric settings.
  • Adhered to all project deadlines.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Trained 2 team members on system, leading to a 43% improvement in department efficiency within 6 months.
  • Prepared confidential executive-level documents with strict attention to detail, helping drive 18 strategic initiatives.
  • Coordinated vendor contracts and purchase orders, achieving a 23% cost reduction through renegotiated terms and competitive comparisons.
  • Streamlined department communication by introducing ServiceNow, enhancing workflow by 64% across framework.
  • Launched project tracking system via Workday, cutting duplicate communication by 33% and improving task completion time within three years.
  • Documented and resolved program which led to procedure.
  • Reduced office supply costs by auditing monthly expenses and renegotiating agreements, saving $12 annually for the organization.
  • Implemented Microsoft Excel to manage confidential records, decreasing document misplacement incidents by 35% and ensuring legal compliance.
  • Reduced invoicing errors by 77% through the integration of Jira, improving overall purchasing accuracy.
  • Collaborated with team of 8 in the development of method.

Affiliations

  • Society of Human Resource Management
  • Certified Professional Secretary (CPS) Credential
  • Women in Administrative Support (WAS)
  • Project Management Institute
  • International Association of Facilitators (IAF)
  • Administrative Professionals Day Organizer 2021
  • Certified Office Professional (COP)
  • Office Professionals Network (OPN)
  • Institute of Administrative Management (IAM)
  • Society for Corporate Governance

Certifications

  • Certificate in Digital Supply Chain Management
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Scheduling and Calendar Management Power BI
  • Certified Business Analysis Professional (CBAP)
  • Project Management Software Specialist – system
  • Electronic Document and Filing Certification
  • Advanced Certification in Office Management Tools 2021
  • Certified ScrumMaster (CSM)

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