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Skills

  • Territory management
  • Customer engagement strategies
  • Review of contracts
  • Account management
  • New business development
  • Commercial credit structuring
  • Achievement of Sales Targets
  • Commercial loan structuring
  • Extensive personal network
  • Portfolio Management

Work Experiences

  • Researched competitor products, services, and trends to target prospects in other territories.
  • Increased team and company profits by cultivating and strengthening relationships with industry partners and potential clients.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.
  • Implemented new inventory management procedures that reduced product theft by 6% in 6 months.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Met sales and service targets of $16 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Cut 18 months spending by 16% by using Salesforce to create effective budgets.
  • Worked to resolve issues with high-profile customers in order to maintain relationships and increase the number of repeat customers.

Summaries

  • Skilled in stakeholder engagement and capable of streamlining daily activities to increase productivity and sales.
  • Credit Sales Officer with 15 years of successful vendor management and quality assurance experience.
  • Clear understanding of vendor management and workflow optimization as well as client relations training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Over a 7-year career, I've built a strong track record as a performance-oriented sales leader.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Achieved regional sales increase of $17 and successful acquisition of new clients by developing and presenting tailored credit solutions to over 2 potential customers.
  • Dedicated to streamlining processes while maximizing employee potential.
  • Accomplished in sales forecasting and revenue generation, consistently surpassing targets by 52% through strategic planning and relationship management.

Accomplishments

  • Regularly reviewed and adjusted loan criteria with the risk management department, reducing defaults by 44% over one year.
  • Led a restructuring initiative for high-risk client portfolios, decreasing delinquencies by 85% in just two years.
  • Collaborated with team of 4 in the development of standard.
  • Collaborated with the underwriting team, cutting loan approval times by 68%, and securing major new clients.
  • Spearheaded the organization's expansion into emerging markets in Atlanta, growing the credit sales portfolio by 24% within 18 months.
  • Designed client segmentation models leveraging Workday, resulting in a 77% increase in loan application submissions from new markets.
  • Partnered with internal teams to reestablish credit relationships with high-value dormant accounts, adding $9 in new loan business within the past year.
  • Improved underperforming loan segments by collaborating with compliance to streamline approval processes, cutting approval time by 48%.
  • Documented and resolved process which led to system.
  • Developed effective negotiation strategies for high-value loan agreements, securing deals worth over $3 in 2018.

Affiliations

  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • Risk Management Association (RMA)
  • Rotary International
  • National Credit Union Foundation (NCUF)
  • Institute for Customer Relationship Management (ICRM)
  • Commercial Finance Association (CFA)
  • Chartered Institute of Credit Management (CICM)
  • Business Credit Management Association (BCMA)
  • National Association of Sales Professionals (NASP)

Certifications

  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Debt Advisory and Structuring Advanced Course from metric
  • Revenue Optimization for Financial Services Certification from initiative
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Certified Business Relationship Manager (CBRM) from BRM Institute
  • Certified International Credit Professional (CICP) from FCIB Global
  • Credit and Lending Risk Assessment from Meridian
  • CompTIA Security+

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