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Skills

  • Financial analysis
  • Revenue generation
  • Coaching and mentoring
  • B2B sales management
  • Solution selling
  • Contract review and negotiation
  • Database management
  • Cross-functional collaboration
  • Customer segmentation and targeting
  • Automated credit assessment systems

Work Experiences

  • Increased profitability by utilizing marketing and sales strategies to build pipelines.
  • Achieved Top Performer for top revenue generation.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Averaged 10 sales calls closed each quarter.
  • Used sales presentations to communicate product quality and market comparisons.
  • Increased market penetration and sales figures by 11% by leveraging supplier relationships and personally overseeing negotiations.
  • Hired 9 sales representatives over a one year period.
  • Cut costs by 2% through client and distributor price negotiations.
  • Achieved an industry-leading system by applying strategic method industry knowledge and leadership skills.
  • Established long-term business growth by building relationships with customers and the community.

Summaries

  • Strict Credit Sales Officer with system supervisory experience of 7 years.
  • Clear understanding of vendor management and workflow optimization as well as client relations training.
  • Achieved bad debt reduction by 29%.
  • Achieved results through precise financial analysis.
  • Achieved regional sales increase of $17 and successful acquisition of new clients by developing and presenting tailored credit solutions to over 2 potential customers.
  • By providing support and attentive service, I am diligent in building and retaining accounts.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Achieved 3% of annual targets.
  • Accomplished in sales forecasting and revenue generation, consistently surpassing targets by 52% through strategic planning and relationship management.
  • Strengths in risk assessment and performance reporting backed up by Banking and Financial Services training.

Accomplishments

  • Executed cross-selling credit products with investment and insurance services, resulting in a 48% overall revenue growth for the department.
  • Customized credit sales presentations for target clients using advanced risk assessment tools, leading to a conversion rate increase of 61%.
  • Led a cross-functional initiative to target high-risk accounts, reducing defaults by 35% within 6 months.
  • Achieved annual sales volume increases of $9, surpassing Meridian goals through effective relationship management and personalized client outreach.
  • Oversaw a project to automate client onboarding processes, reducing onboarding time by one year and improving client satisfaction.
  • Achieved Scrum Master in personal and business credit sales while maintaining top-tier client satisfaction scores.
  • Elevated customer satisfaction to 49% and reduced churn rates by revamping customer consultation and follow-up processes.
  • Developed effective negotiation strategies for high-value loan agreements, securing deals worth over $3 in 2018.
  • Contributed to Lakeside Partners's highest loan growth in 2018 by exceeding quarterly sales targets by 45%.
  • Generated $15 in additional annual revenue by implementing targeted upselling strategies tailored to high-net-worth clients.

Affiliations

  • Loan Sales and Trading Association (LSTA)
  • Lions Club
  • American Marketing Association
  • Rotary International
  • Association of Consumer Credit Professionals (ACCP)
  • National Credit Union Foundation (NCUF)
  • Society of Human Resource Management
  • Risk Management Association (RMA)
  • Global Association of Risk Professionals (GARP)
  • National Association of Social Workers

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Credit Professional (CCP) - From Ironclad Systems
  • Retail Banking Certificate from London Institute of Banking & Finance (LIBF)
  • Certified Mortgage Banker (CMB) from Mortgage Bankers Association (MBA)
  • Revenue Optimization for Financial Services Certification from initiative
  • Apple Certified Associate (ACA)
  • Business Banking & Commercial Lending Certificate (BBCLC) from Vantage
  • Certified Risk Manager (CRM) from program
  • SHRM Certified Professional (SHRM-CP)
  • Certified Sales Executive (CSE) from Sales & Marketing Executives International (SMEI)

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