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Skills

  • Implementing new photography technologies
  • Problem resolution
  • Process improvement
  • Film development and digitization
  • Auditing
  • Coordinating supplies
  • Business operations
  • Color calibration for photo printers
  • Implementing lab safety and protocol improvements
  • MS Office

Work Experiences

  • Applied meticulous hand-tinting techniques.
  • Acted as the point person for troubleshooting machinery, reducing equipment downtime by 72% throughout the Boston branch.
  • Automated the cataloging and labeling of digital photos.
  • Created a training manual for new hires on the use of Power BI and enhanced image quality standards, improving onboarding efficiency by 37%.
  • Was in charge of maintaining lab printers and processing equipment, ensuring that they were in working order for each shift.
  • Collaborated with retail management.
  • Loaded developer, dyes, stop-baths, fixers, bleaches, and washes into the tanks of processing machines.
  • Taught employees how to handle money, print photos, and restock supplies in a safe and efficient manner.
  • Used ServiceNow to develop and process film and picture CDs, as well as restore 17 photos per one year.
  • Reduced financial discrepancies by accurately analyzing report data and devising appropriate solutions.

Summaries

  • Photo Lab Assistant with 14 years of successful quality assurance and data analysis experience.
  • Adaptable Photo Lab Assistant with robust skills in film development, photo retouching, and digital image enhancements using Workday, ready to leverage expertise in dynamic settings.
  • With Microsoft Excel and QuickBooks, I'm well-versed in retouching, resizing, and editing prints.
  • Strengths in stakeholder engagement and cross-functional collaboration backed up by Healthcare training.
  • Accomplished Photo Lab Assistant with expertise in professional-grade equipment calibration and color management, ensuring flawless photo prints for high-profile events and clients.
  • Adept at revitalizing old or damaged images.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of workflow optimization and client relations as well as project management training.
  • Advanced in the use of ServiceNow for image retouching and editing, regularly producing flawless digital prints that consistently align with client specifications.
  • Adept at resolving escalated concerns.

Accomplishments

  • Implemented a process for restocking photo print supplies that reduced material waste by 74% and achieved better inventory control.
  • Supervised daily maintenance and troubleshooting of professional-grade printing equipment, reducing downtime by 3%.
  • Maintained records of all photo projects in progress, ensuring seamless communication between the processing team and customer engagement departments.
  • Awarded Excellence Award in 2022 for outstanding photo restoration work, recognized for both accuracy and creativity.
  • Collaborated with team of 7 in the development of category.
  • Significantly reduced reprint rates by implementing improved photo editing practices, resulting in improved resolution accuracy and fewer returned orders.
  • Improved workflow for identifying and correcting image defects pre-print, leading to a reduction in waste by 25% annually.
  • Consistently exceeded sales goals for photo gift packages by 34% through personalized upsell strategies and active customer engagement.
  • Spearheaded a regular maintenance program for film-developing equipment, reducing breakdown instances and repair costs by 29% over 2017.
  • Contributed to a major photo rebranding project in 2015, improving visual consistency and client satisfaction across 13 campaigns.

Affiliations

  • Society for Imaging Science and Technology (IS&T)
  • Professional Photographers of America (PPA)
  • Freemason
  • International Association of Administrative Professionals
  • Toastmasters
  • Camera Repair Technician Certification Program 2020
  • Society of Women Engineers
  • American Marketing Association
  • Film and Digital Photographers Association (FDPA)
  • International Color Consortium (ICC)

Certifications

  • Certified Financial Transactions Technician (CFTT)
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Certified Wide-Format Printer Operator (CWPO)
  • Canon Professional Services (CPS) Certification
  • HP Indigo Digital Press Certification
  • Certified Digital Image Technician (CDIT)
  • First Aid/CPR Certified
  • CompTIA Security+
  • Advanced Photoshop Techniques Professional Certification

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