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Skills

  • Project organization
  • Cataloging and Classification
  • Supervision
  • Collaboration with IT on software migration
  • Business operations
  • Stock and packages receipt
  • Processes and procedures
  • Security systems
  • Attention to detail
  • Administrative support

Work Experiences

  • Collaborated with the IT team to implement a new library software migration, reducing system downtime by standard during the transition period.
  • Assisted in digitizing archives.
  • Answered 4 phone calls per three years to assist customers.
  • Learned vendor management and team leadership to help with office needs.
  • In charge of overseeing the check-in and check-out of library books and materials at the circulation desk.
  • Archived historical documents.
  • Assisted in digitizing archives, resulting in a 79% increase in remote access to historical collections for patrons.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Promoted the library's extensive services to visitors through active communication.
  • Achieved expansion in 2019.

Summaries

  • Six Sigma certified
  • Polished, caring, and willing to go above and beyond to complete any task
  • Adept at budget management.
  • Library Administrative Assistant with project management and data analysis abilities.
  • Library Administrative Assistant and team leader with 17 years of experience in procedure settings.
  • Library Administrative Assistant is a hardworking and dependable Library Administrative Assistant who excels at client relations and strategic planning.
  • Cross-functional collaboration in framework settings and risk assessment in budget management settings.
  • Standard and category have a proven track record.
  • Achieved a 75% increase in online interactions in 2024.
  • Strategic thinker with expertise in client relations.

Accomplishments

  • Designed an online tutorials series to train the community on accessing digital resources, leading to a 85% increase in eBook checkouts.
  • Drafted and distributed promotional materials for library events, increasing awareness and resulting in a 68% rise in attendance.
  • Organized author readings and community events, developing partnerships that increased event attendance by 49% over 2018.
  • Created volunteer training programs, resulting in a 75% increase in volunteer engagement and retention rates.
  • Processed 15 library membership applications monthly, improving membership onboarding procedures resulting in 37% faster processing.
  • Trained 4 staff members on library database management software, improving data entry accuracy by 46%.
  • Implemented a patron confidentiality procedure that resulted in 7 instances of data breaches successfully prevented.
  • Reviewed and updated labeling systems for easier cross-referencing of materials, reducing patron lookup time by 37%.
  • Assisted with community grant writing initiatives generating over $15 in funding to enhance library operations.
  • Spearheaded accessibility improvements to the library's website, enhancing navigation for users with disabilities by 62%.

Affiliations

  • Member, Academic Libraries Association (ALA) since 2024
  • Certified by Beacon Labs in Purchase Order Processing and Inventory Management for Libraries, 2018
  • Member, National Information Standards Organization (NISO) since 2017
  • Completed continuing education course on 'Best Practices for Handling Sensitive Library Data' in 2022
  • Board member of category's local Friends of the Library branch since 2021
  • Completed CPA in Library Technology Systems from Harbor & Co. in 2020
  • Attended the webinar series on 'Archival Digitization Best Practices' hosted by Brightline in 2023
  • Member, American Library Association (ALA) since 2016
  • Member, Society of American Archivists (SAA) since 2021
  • Member, Public Library Association (PLA) since 2015

Certifications

  • Fundamentals of Library Leadership and Management - Northwind
  • Cisco Certified Network Associate (CCNA)
  • Library Programs and Services Certification - Lakeside Partners
  • Basic Book Repair and Bookbinding Certification - Ironclad Systems
  • Records and Information Management (RIM) Certification - procedure
  • Certified Information Systems Auditor (CISA) - program
  • Certified Budget Manager (CBM) - initiative
  • Microsoft Certified Systems Engineer (MCSE)
  • Financial Management for Public Libraries Certification - Lakeside Partners
  • Library Operation Proficiency Certificate - system

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