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Skills

  • Cataloging and Classification
  • Cleaning tasks
  • Customer service
  • Processes and procedures
  • Relationship development
  • Skilled researcher
  • Data entry and information systems
  • Sorting and processing donations
  • Circulation desk operations
  • Stock and packages receipt

Work Experiences

  • Boosted online interactions by 63% in 2022.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Finished process of project, which resulted in system.
  • Collaborated with the IT team to implement a new library software migration, reducing system downtime by standard during the transition period.
  • Archived, filed, and retrieved historical documents associated with product, decreasing retrieval errors by 19%.
  • Achieved results during the 9 months evaluation period.
  • In charge of overseeing the check-in and check-out of library books and materials at the circulation desk.
  • Completed monthly budget tracking and purchase orders for engineering, reducing procurement processing time by 50%.
  • Management recognized me for providing outstanding customer service.

Summaries

  • Achieved a turnaround time reduction of 72%.
  • Library Administrative Assistant is a hardworking and dependable Library Administrative Assistant who excels at client relations and strategic planning.
  • Administered databases.
  • Active leader with excellent communication and collaboration skills.
  • Communicative and team-oriented, with Microsoft Excel expertise.
  • Aiming to further the goals of a forward-thinking library.
  • Achieved a 40% decrease in shipment turnaround times.
  • Proven track record of motivating improved to achieve team, individual, and management goals.
  • Adept at multi-tasking and prioritizing urgent tasks, ensuring smooth circulation desk operations and efficient service even during peak library hours.
  • Multilingual and fluent in Portuguese and French, with a strong grasp of cultural differences.

Accomplishments

  • Redesigned the library’s public event calendar, increasing the visibility of programs by 75%, leading to higher overall attendance.
  • Refined digital display boards and interactive systems that boosted library event attendance by 54% over 2016.
  • Worked collaboratively with team members to streamline collection development processes, reducing material backlogs by 66%.
  • Researched and implemented cataloging software updates, reducing cataloging errors by 17% and expediting data retrieval times.
  • Designed an online tutorials series to train the community on accessing digital resources, leading to a 85% increase in eBook checkouts.
  • Organized author readings and community events, developing partnerships that increased event attendance by 49% over 2018.
  • Drafted and distributed promotional materials for library events, increasing awareness and resulting in a 68% rise in attendance.
  • Implemented a study room online booking system, reducing double-booking incidents by 66% and enhancing user experience.
  • Partnered with local schools for outreach initiatives, increasing youth attendance at educational workshops by 34%.
  • Reviewed and updated labeling systems for easier cross-referencing of materials, reducing patron lookup time by 37%.

Affiliations

  • Member, National Information Standards Organization (NISO) since 2017
  • Completed CPA in Library Technology Systems from Harbor & Co. in 2020
  • Certified by Beacon Labs in Purchase Order Processing and Inventory Management for Libraries, 2018
  • Volunteer, local literacy council in Atlanta contributing to program development for community education classes
  • Attended the webinar series on 'Archival Digitization Best Practices' hosted by Brightline in 2023
  • Member, International Federation of Library Associations and Institutions (IFLA) since 2022
  • Successful applicant to category from Summit Group funding adult literacy programs at category in 2023
  • Certification in Project Management for Libraries through Lakeside Partners in 2020
  • Member, Special Libraries Association (SLA) since 2016
  • Board member of category's local Friends of the Library branch since 2021

Certifications

  • SAP Certified Application Associate
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Digital Curation Certificate - Vantage
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR
  • Certified Library Support Staff (CLSS) – Beacon Labs
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified School Library Media Specialist (SLMS) - category
  • Certified Information Professional (CIP) - Association for Information and Image Management (AIIM)

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