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Skills

  • Conflict resolution
  • Public speaking
  • Product testing
  • Team Leadership
  • Extremely organized
  • Interpersonal and written communication
  • Cross-functional team collaboration
  • Process improvement
  • Project organization
  • Financial report creation

Work Experiences

  • Advised
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Aided management in the implementation of new accounting software.
  • Conducted a monthly pre-billing review and data quality analysis to ensure that invoices delivered to customers and providers were completely accurate.
  • Category was planned and carried out by me.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Was in charge of invoicing and payment processing.
  • Guided
  • Responded quickly to customer concerns and resolved standard issues using process improvement and strategic planning.
  • Investigated non-payment issues within e-billing vendor portals, including outstanding balances, and worked with the billing team and an attorney to resolve invoice issues.

Summaries

  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Expert
  • Determined sales and marketing professional with 5 years of experience in initiative industry.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Dependable
  • Articulate
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.

Accomplishments

  • Processed credit notes and issued corrected invoices within 18 months, reducing the number of client disputes by 35%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed accounts receivable for 11 accounts, ensuring timely payment collection and reducing overdue receivables by 24%
  • Assisted in the development of a new billing software transition plan, resulting in decreased onboarding times for 15 clients by 70%.
  • Designed a new billing template that aligned with compliance requirements, resulting in zero regulatory issues during 2015 audit.
  • Documented and resolved method which led to framework.
  • Optimized billing cycles by introducing automated invoicing software, reducing manual work by 72% and improving payment speed.
  • Collaborated with external auditors and compliance officers, ensuring adherence to industry regulations during annual audits.
  • Resolved product issue through consumer testing.
  • Assisted in external audits for 2019, ensuring compliance with industry billing regulations and achieving zero major findings.

Affiliations

  • Financial Business Solutions Professional Association
  • Society of Women Engineers
  • Health Information and Management Systems Society (HIMSS)
  • Jaycees
  • Association for Computing Machinery
  • American Marketing Association
  • International Association of Administrative Professionals
  • National Council of Nonprofits Financial Network
  • Billing and Revenue Cycle Management Group
  • Certified Medical Reimbursement Specialist (CMRS)

Certifications

  • Certified Professional Biller (CPB) - AAPC
  • SHRM Certified Professional (SHRM-CP)
  • QuickBooks Certified User - QuickBooks
  • Financial Management Certification – procedure
  • Certified Accounts Receivable Specialist (CARS) – National Association of Certified Public Bookkeepers
  • CompTIA A+ Technician
  • Fundamentals of Finance and Accounting for Non-Financial Managers – metric
  • Project Management Professional (PMP)
  • Compliance and Revenue Assurance Certification (CRAC) – framework
  • Cisco Certified Internetwork Expert (CCIE)

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