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Skills

  • Project organization
  • Incident reporting
  • Investigative skills
  • First Aid/CPR
  • Collaboration with First Responders
  • Administrative support
  • Crime prevention strategies
  • Customer service in high-pressure situations
  • Criminal law knowledge
  • Planning and coordination

Work Experiences

  • Assisted experienced officers during 11 major events, helping to maintain crowd control with zero injury reports on record.
  • Management recognized me for providing outstanding customer service.
  • Working with team members and customers to find workable solutions improved operations.
  • Patrolled the 7 square foot premises to ensure the safety of employees and visitors.
  • Learned client relations and workflow optimization to help with office needs.
  • Actively participated in disaster preparedness planning.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Screened visitors entering the premises using X-ray machines.
  • Acted as the first point of contact for safety concerns.
  • Addressed minor safety violations.

Summaries

  • Strong understanding of police procedures and criminal law.
  • Framework, metric, and system are all available.
  • Skilled at handling emergency situations and providing effective crisis intervention.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Accomplished Public Safety Aide with substantial experience in public outreach and engagement. Increased community participation in safety programs by 21% through consistent involvement in local events.
  • Ability to recognize framework issues and integrate process solutions to achieve procedure.
  • Program and procedure have a proven track record.
  • Results-oriented Miscellaneous professional with strategic planning, client relations, and project management strengths.
  • When faced with a crisis or an emergency, use sound judgment.
  • Looking forward to taking on a new challenge with a successful team.

Accomplishments

  • Monitored and analyzed surveillance footage from public spaces, identifying and addressing 18 potential security threats.
  • Supervised surveillance systems and trained new staff in operational use, which increased incident detection rates by 61%.
  • Aided in the setup and coordination of 7 community safety workshops, increasing resident participation by 66%.
  • Engaged the community with outreach initiatives, creating trust and transparency between public safety teams and local residents.
  • Contributed towards increasing efficiency in processing public safety permits by developing a streamlined digital approval process.
  • Completed Lean, enhancing hands-on skills in first responder support and emergency scenario management.
  • Safeguarded public assets through structured patrols and surveillance in Portland, reducing vandalism and property damage by 85%.
  • Analyzed historical data and made recommendations that increased patrol coverage in high-risk areas by 54% in under two years.
  • Leveraged Tableau tools to improve compliance reviews for safety protocols, enabling a 16% increase in regulatory adherence.
  • Provided immediate assistance during medical emergencies, reducing response time for first responders by 84% across Raleigh.

Affiliations

  • Certification in Operational Readiness Assessment, 2020, Awarded by method
  • Attendee, Crisis Intervention and De-Escalation Conference, 2020, Hosted by Northwind
  • Member, International Association of Campus Law Enforcement Administrators (IACLEA), 2016-Present
  • Affiliated Member, Crime Prevention Through Environmental Design (CPTED), 2021
  • Member, National Tactical Officers Association (NTOA), 2015 - Present
  • Membership, National Association of Security Professionals (NASP), 2015-Present
  • Volunteer, Local Community Watch Program, 2016, Organized neighborhood safety initiatives
  • Participant, Regional Public Safety Conference, 2017—Presented findings on client relations
  • Member, Public Safety Communications Leadership Group, 2016-Present
  • Certified First Aid and CPR Training, 2021, Certified through Brightline

Certifications

  • Public Safety Officer Certification - Portland
  • FEMA IS-100: Introduction to Incident Command System - 2018
  • Certified Community Policing Professional (CCPP)
  • Public Safety Peer Support Specialist - procedure
  • Advanced Safety and Emergency Preparedness Certification - 2016
  • Firearms Safety Certification – Beacon Labs
  • CompTIA Security+
  • Certified Protection Officer (CPO) - International Foundation for Protection Officers
  • Microsoft Office Specialist (MOS)
  • Risk Management for Public Safety Certification - procedure

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