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Skills

  • First Aid/CPR
  • Employee engagement through feedback loops
  • Change Management
  • Cost-benefit analysis
  • Process improvement
  • Material loading and unloading
  • Team building
  • Operational improvement
  • Machine calibration
  • Budgets

Work Experiences

  • Ensured that products were delivered on time and in good condition.
  • Accelerated issue resolution time by 8 minutes per incident.
  • Conducted real-time quality assessments.
  • Conducted root cause analysis training.
  • Analyzed learner assessments.
  • Achieved a successful audit pass rate of 72%.
  • Audited and enhanced existing quality systems.
  • Preventive maintenance was performed to maintain optimal productivity and extend the life of equipment by 17 years.
  • Used hand trucks, forklifts, and scissor lifts to complete tasks and transport items.
  • Assisted in the redesign of digital learning modules.

Summaries

  • Bringing 13 years of related experience to the table, including basic maintenance tasks, equipment operation, and inspection skills.
  • Certified professional in onboarding and SOP creation, helping teams reduce their training time by 70% while ensuring compliance with key regulatory standards.
  • Clear understanding of stakeholder engagement and quality assurance as well as client relations training.
  • Certified Quality Trainer with expertise in standardizing control measures using Adobe Creative Suite, achieving a 23% defect reduction and reducing product recalls by 14.
  • Reviewing work instructions and following guidelines is second nature to me.
  • To avoid delays, effective at keeping areas clean and neat.
  • Certified Lean Six Sigma Black Belt passionate about incorporating data-driven methodologies to reduce production errors by 29% through targeted training initiatives.
  • Achieved a 33% defect reduction.
  • 7 years of experience as a skilled production worker in warehouse and manufacturing environments.
  • Within Miscellaneous, senior Quality Trainer and outstanding performer in vendor management and project management.

Accomplishments

  • Redesigned plant-specific training manuals aligned with updated regulatory requirements, improving facility inspection pass rates by 34%.
  • Delivered effective e-learning modules that reduced knowledge gap across Asana production lines by 70%, improving overall productivity.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed custom troubleshooting workshops guided by real-time data, reducing production downtime by 27% and saving $10 in operational costs.
  • Documented and resolved standard which led to initiative.
  • Led the rollout of digital training modules, cutting in-person training time by 69% and boosting employee engagement through interactive learning tools.
  • Implemented a proactive quality troubleshooting program, which led to early detection of 16 production inefficiencies, saving $10 annually.
  • Coordinated multi-departmental training schedules and priorities for 9 employees, reducing overtime costs by 45% and improving workflow alignment.
  • Implemented behavioral-based coaching techniques in daily operations, which improved individual error correction rates by 59% and supported long-term employee growth.
  • Supervised ISO CPA-focused training sessions, helping Cedar Works achieve 60% compliance and pass external audits without corrective actions.

Affiliations

  • Freemason
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • American Society for Quality (ASQ)
  • Association for Talent Development (ATD)
  • American Society of Safety Professionals
  • World Conference on Quality and Improvement (ASC)
  • Society for Training and Development in Quality Management
  • National Quality Forum (NQF)
  • National Association for Healthcare Quality (NAHQ)

Certifications

  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Continuing Professional Development Certification (CPD)
  • Quality Management Systems (QMS) Certification
  • Root Cause Analysis Certification
  • Certification in E-Learning Development
  • Certified Internal Auditor (CIA)
  • ServSafe
  • Certified Online Training Professional from Ironclad Systems
  • Cisco Certified Network Associate (CCNA)

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