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Skills

  • Customer Relationship Management (CRM)
  • Schedule management
  • Team management
  • Operational improvement
  • Process improvement
  • Supervision
  • Problem resolution
  • 3 WPM typing speed
  • Vendor relationship management
  • Business Administration

Work Experiences

  • Achieved onboarding ahead of schedule.
  • Oversaw a complex annual meeting with 11 presenters, 14 international attendees, and a $8 budget that included livestream production, remote location arrangements, and senior executive accommodations.
  • Completed special objectives and projects in response to board member requests.
  • Achieved a 95% satisfaction rate.
  • Created a bi-weekly internal newsletter.
  • Compiled complex meeting materials for board meetings, assisting in decision-making processes that contributed to annual growth of 38%.
  • Coordinated internal audit schedules.
  • Coordinated metric for 13 employees.
  • Assisted in cutting operational costs by $3.
  • Collaborated with HR on onboarding checklist.

Summaries

  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Adept at handling high-level administrative tasks.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Executive Assistant who is detail-oriented and driven and has experience solving problems and managing daily office functions.
  • Customer service, client satisfaction, and team communication are all priorities for me.
  • Costs were consistently reduced while profits were increased.
  • Supporting leaders in management and executive roles for over 12 years.
  • Principal Administrative Assistant is a multi-talented Principal Administrative Assistant who is consistently rewarded for planning and operational improvements.
  • Strategic planning and budget management are tasks that I am uniquely qualified to perform.
  • Adept at managing high volumes of tasks.

Accomplishments

  • Coordinated vendor relations and contract negotiations, achieving a cost savings of 22% in supply procurement.
  • Optimized internal filing system, reducing document retrieval time by 75% and improving overall office efficiency.
  • Created standardized templates and workflows for presenting financial reports, decreasing report preparation time by 58%.
  • Implemented new scheduling system for executive calendars that improved meeting alignment and reduced conflicts by 24%.
  • Resolved product issue through consumer testing.
  • Served as first point of contact, assisting C-Level executives with time management and acting as the liaison between senior leadership and external stakeholders.
  • Collaborated with team of 13 in the development of initiative.
  • Used Microsoft Excel to streamline departmental budget tracking, reducing discrepancies by 18% and increasing financial accuracy.
  • Developed and managed complex travel itineraries for C-Level executives, consistently saving 39% in travel costs through efficient vendor negotiations.
  • Developed comprehensive presentation decks for leadership meetings using Microsoft PowerPoint, directly contributing to the approval of process by company executives.

Affiliations

  • Jaycees
  • Society of Human Resource Management
  • International Association of Administrative Professionals (IAAP)
  • Administrative Professionals Advisory Committee - Ironclad Systems
  • International Council of Nurses
  • Key contributor to Office Automation Workgroup - Vantage
  • Toastmasters
  • American Society of Safety Professionals
  • Association for Computing Machinery
  • Member of Brightline Inclusion and Diversity Committee

Certifications

  • Certified in the Governance of Enterprise IT (CGEIT)
  • Certified Business Analysis Professional (CBAP)
  • Certified Project Management (CPM) - Lakeside Partners
  • SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management
  • Event Management Certification – Summit Group
  • Google Calendar Advanced Management Certification - process
  • Advanced Excel Skills Certification - method
  • Change Management Practitioner - APMG International
  • Certified Administrative Professional (CAP) - International Association of Administrative Professionals (IAAP)
  • Apple Certified Associate (ACA)

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